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Summary

Persistence Partner at Western Governors University supports student engagement and retention through personalized coaching and mentoring in an online learning environment. The role focuses on proactive collaboration with cross-functional teams to enhance student success and academic outcomes.

Key Responsibilities: Provides coaching and support to identified students, collaborates with Program Mentors, analyzes data to improve student outcomes, and participates in strategic planning initiatives. Leverages motivational interviewing techniques, connects students with resources, and celebrates milestones to foster engagement.
Skills & Tools: Strong empathy, active listening, motivational interviewing techniques, data analysis capabilities, and ability to work independently while fostering communication across diverse learner profiles. Must demonstrate professional communication, urgency in meeting student needs, and commitment to WGU's leadership principles.
Qualifications: Master's degree or advanced degree with three years of relevant experience in student support or mentoring is preferred. ICF or NBC-HWC coaching certifications are a plus.
Location: Remote from United States of America
Compensation: $58,800 – $88,200/year

Job Description

The full job description is available on Western Governors University's website.

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