Learning Experience Architect – Client Program Lead

Learning Experience Architect – Client Program Lead | Full-time, Onsite – Noida | India-based candidates

Position type: Full-time Employee (Client-facing | Program Leadership + Hands-on Design)
Location: Onsite – Noida, India

About the Role

We are looking for a seasoned Learning Experience Architect to join our team, someone who brings deep craft, sharp strategic thinking, and the ability to inspire and guide high-performing teams.

This role is focused on leading a large, high-visibility client program, where you will own the learning approach across multiple workstreams and guide a cross-functional team to deliver at scale. You will serve as a key partner to client stakeholders while ensuring quality, consistency, and momentum across the program.

This is a role for a professional who is equally comfortable setting the vision for a learning program and rolling up their sleeves to design and develop content when the work demands it. If you thrive at the intersection of quality, collaboration, and innovation, we would love to meet you.

Key Responsibilities

Team Leadership & Operations

• Lead and manage cross-functional instructional design teams of 10–15+ members across concurrent workstreams

• Develop and maintain SOPs, quality benchmarks, and design standards that elevate team output

• Partner with Project Managers on planning, resource allocation, and delivery timelines across multiple assignments

• Provide structured mentoring and coaching to team members

• Ensure alignment, consistency, and quality across all active workstreams

Stakeholder & Client Engagement

• Serve as a trusted design lead and primary point of contact for stakeholders

• Translate complex business and learning needs into clear design strategies and actionable plans

• Communicate progress, risks, and solutions with clarity and confidence

• Build strong, trust-based client relationships and operate with a high degree of ownership

Instructional Design & Delivery

• Oversee the design and development of learning experiences across modalities including eLearning, ILT, blended, and microlearning

• Contribute hands-on to content design and development as needed, maintaining a high bar for quality

• Ensure solutions are instructionally sound, engaging, and aligned to measurable outcomes

Quality & Standards

• Champion quality across all deliverables, from storyboard to final output

• Apply WCAG Accessibility Standards to ensure inclusive learning experiences

• Establish and uphold design review processes that maintain consistency and catch issues early

Technology & Innovation

• Stay current with emerging learning technologies and evaluate their relevance

• Apply generative AI tools in a structured and purposeful way within the workflow

• Demonstrate proficiency with tools such as Articulate Storyline, Rise, and Adobe Captivate