Technical Services Developer

🇺🇸Remote - Paris$85K–$125K/yri3h ago

Corporate Engineering Software Engineering Full Stack Development Backend Development API Integration Cloud Computing

Role Snapshot

Technical Services Developer at 360Learning responsible for building and maintaining custom technical solutions for customers using the company's platform. The role combines software development expertise with customer-facing technical services to deliver scalable integrations and solutions.

Key Responsibilities: Develop custom technical solutions for customers, maintain and support deployed integrations, conduct code reviews, take support shifts, and contribute to process improvements. Responsibilities grow to include proactive solution proposals and team enablement through documentation and knowledge transfer.

Skills & Tools: 4+ years software engineering experience with Node.js and Vue.js, strong API/webhook/authentication knowledge, SQL and data warehouse experience (Snowflake preferred), full-stack development capabilities, Git and CI/CD fluency. Requires excellent analytical and troubleshooting skills, ability to work in fast-paced environments, and fluent English with French as a plus.

Qualifications: 4+ years of professional experience in software engineering with front-end and back-end development or integration work. Cloud platform exposure and BigCommerce knowledge are valued additions.

Location: Remote - Paris

Compensation: $85K–$125K/yr (estimated)

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Job Description

Within 1 month, you will: :

Discover the 360Learning platform
Have a global view on our code-base
Obtain an understanding of customer needs & the custom technical solutions to build
Get to know the team
Develop a first internal project

Within 3 months, you will::

Gain skills on our tool stack (Workato, snowflake, github, ….)
Develop Technical Solutions for our customers

Within 6 months, you will::

Take support shifts
Contribute to the development of a wide variety of technical solutions
Ensure scalability of all solutions through documentation, and enablement of teams
Test solutions developed other team members

Within 12 months, you will::

Proactively propose new solutions to develop
Upskill on new technologies & tools
Review the code of your peers
Participate in enhancing our processes towards excellence

The Skill Set::

4+ years of experience in software engineering, front-end development, and back-end development/integrations
Experience working with node.js and vue.js
Strong understanding of APIs, webhooks, authentication methods, and asynchronous workflows
Ability to design scalable, efficient, and maintainable technical solutions
Experience working with SQL databases or DataWarehouses (Snowflake is a plus)
Exposure to cloud platforms is appreciated
Interest in full stack development, Git workflows and CI/CD practices
You have excellent analytical skills, structured thinking and the ability to synthesise
Strong troubleshooting and debugging mindset
Comfortable working in fast-paced environments with evolving priorities
Fluent English (US/UK), French speaking is a plus
Knowledge of BigCommerce is a plus.
Enthusiasm for our culture explained https://bit.ly/Convexity360L

What we offer::

Compensation: Package includes base salary, a variable component and equity 📈
Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance: Flexible hours, full remote work possible anywhere in France 🏠
Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆

Interview Process: :

Phone Screen with our Talent Acquisition Manager
Technical Test to do at home
Discovery Meeting with our Technical Services Dev Lead
Clarification meeting with our Head of Technical Services
Culture-fit interview with our VP Professional Services
Ref Check
Offer!

Who We Are

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.

360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.

Learning Includes Everyone.

In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!