Instructor Manager, Securities & Insurance

Job Title Instructor Manager, Securities & Insurance Job Description For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work. The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them. The Instructor Manager is responsible for supporting the growth of the Securities and/or Insurance business through the delivery of instruction, including hiring, training, managing, and engaging a team of excellent instructors. This position will also provide subject matter expertise for instructors and students, plus seek opportunities to develop and improve our live and on demand classroom offerings. Additionally, the Instructor Manager will ensure excellent instruction and learning experiences for our students by regularly evaluating and coaching the performance of instructors. Primary/Key Responsibilities Directly manage teachers to ensure excellent standardized delivery for classroom courses, coaching calls, and InstructorLink. Collaborate with the Classroom Operations team on instructor selection and class assignments. Analyze instructor evaluations, student feedback, and other metrics in order to support instructor performance and development. Provide instructors with feedback, professional development, and training opportunities to enhance teaching skills. Accurately manage payroll for all direct reports. Serve as the primary point of contact for instructors, addressing their concerns and providing support as needed. Work directly with the Teacher Recruitment Team to identify and prioritize instructor hiring needs for your team. Oversee the interviewing, onboarding, and training process for new teachers. Collaborate across teams to solve problems and ensure excellent student experiences across your area of responsibility. Collect content feedback from instructors and share with the product team in an effort to improve products. Communicate product updates and changes to instructors as needed to ensure they have the most updated versions and information for students. Work with other teams as needed to solve teacher-related student escalations. Participate occasionally as needed on certain client calls with Sales and Customer Engagement when an Academic SME is needed. Teach classes occasionally as needed based on business priorities. Minimum Qualifications College degree in business, finance, insurance, or related areas. 5 + years of industry experience and training in specific subject matter (Insurance or Securities). Excellent communication skills using Word, Excel, and/or Power Point. Proficient in online delivery methods including Zoom. Beyond base salary, our comprehensive total rewards package includes: - Remote work provides a flexible work/life balance - Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure) - Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members - Comprehensive health benefits new hire eligibility starts on day 1 of employment - Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities We are committed to providing a supportive and rewarding work environment where every employee can thrive. You can learn more about our full benefits package and total rewards philosophy here. At Kaplan, we believe in attracting, rewarding, and retaining exceptional talent. Our compensation philosophy is designed to be competitive within the market, reflecting the value we place on the skills, experience, and contributions of our employees, while taking into account labor market trends and total rewards. For full-time positions, Kaplan has three Salary Grades. This position is Salary Grade B: $64,819 to $162,047. The specific compensation offered will be determined by a variety of factors, including but not limited to the candidate's qualifications, relevant experience, education, skills, and market data. We are an equal opportunity employer and comply with all applicable federal and state wage laws. #LI-Remote #LI-JB1 Location Remote/Nationwide, USA Additional Locations Employee Type Employee Job Functional Area Faculty Management Business Unit 00079 Kaplan Professional Diversity & Inclusion Statement: Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here. Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information. Kaplan is a drug-free workplace and complies with applicable laws. Kaplan, Inc. is a global educational services company, with about 10,000 employees and operations in 26 countries. We serve 1.2 million students each year and partner with about 4,000 educational institutions and 13,000 corporations across the world. Kaplan is the largest subsidiary of Graham Holdings Company (NYSE: GHC). Across its 85-year history, first as a pioneer of the test prep industry, then as an early online education leader, and now as a global education provider, Kaplan has been recognized for expanding educational access and improving student outcomes through innovative uses of technology, instructional design, and learning science. We’ve been recognized as a Top Workplace for Innovators and Brands That Matter (Fast Company); and as one of America’s Top 100 employers (Forbes). Kaplan’s US-based businesses provide individuals, educational institutions, businesses and governments a broad array of services, supporting our students and partners to meet their diverse and evolving needs throughout their educational and professional journeys. Among the services provided are test preparation, coaching and advising, performance training, industry credentialing, and university support services, online enablement, analytics, and marketing. The test preparation and professional products are offered in the market under our brand names such as Kaplan, Kaplan Financial Education, Kaplan Schweser, PPI, College for Financial Planning, and Manhattan Prep. Headquartered in Fort Lauderdale, FL, employees who support Kaplan’s North America division work primarily remotely across the US and in our corporate campus in Bengaluru, India. California Worker Privacy Statement Questions? Please contact us at knarecruiting@kaplan.com.