Strategic Engagement Manager – AI Solutions

Strategic Engagement Manager – AI Solutions Are you a top-performing SaaS Account Manager? Do you have the technical acumen to discuss SaaS platforms, APIs, data security, and AI? About Our Team A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. Purpose of the Job The Strategic Engagement Manager – AI Solutions is a key role in driving the adoption of Elsevier AI Solutions top-down. This role focuses on major opportunities with national governments, international organizations, and large or strategic academic and research institutions. This position covers all AI solutions in Elsevier’s Academic and Government portfolio, including LeapSpace, AI in Life Sciences and Engineering, AI in software and workflow solutions, as well as future AI developments. This role will act on behalf of Elsevier’s AI offerings to position Elsevier as a trusted partner and leader in responsible, transparent AI for research. During the sales process, the role partners with our Account Managers to bring deeper strategic and technical capabilities to strategic and technical expertise to sales that involve AI. The role also drives large-scale adoption of Elsevier AI by providing thought leadership and influencing policy and standards. After a sale, while the Customer Success Manager (CSM) leads the post-sale process, the Strategic Engagement Manager supports customer satisfaction, continues engagement, and seeks to grow the commercial relationship by deepening advisory and strategic partnerships. Key Result Areas / Primary Accountabilities Proactively cultivate adoption of Elsevier AI solutions at national and consortia level “control points” over long-term sustained engagements Develop large-scale, strategic A&G deals on behalf of Elsevier’s full AI portfolio, including LeapSpace, ReaxysAI, ScopusAI, Engineering AI, and upcoming AI workflow solutions. Partner with Account Managers during sales as the AI technical expert: deliver tailored demos and localized outcomes-driven use cases; build customized solution proposals that integrate AI solutions with the broader A&G Solutions portfolio; own the AI-related technical and methodological components in RFPs/tenders; and address AI governance, transparency, compliance, and ethics. Post-sale, provide the framework and critical success factors for ongoing and increasing customer value over time, and provide ongoing advisory support to grow relationships with large-scale accounts, helping customers expand their use of Elsevier AI solutions. Advise the global business on regional and worldwide market trends in academic and research AI, competitor activities, and strategic priorities for continued growth in large-scale global sales opportunities. Bring broad expertise including deep knowledge of Academic & Government markets, strong technical acumen, excellent sales and communication skills, and the ability to manage complex, consultative projects over time. Qualifications – (education, competencies, skills, experience) Advanced degree (Master’s or Doctorate) in science or business preferred. 3–5 years of experience in AI/ML solution consulting, research workflow technologies, or complex SaaS pre-sales, ideally in academic or government markets. Knowledge of AI applications in research discovery, knowledge management, analytics, or higher education. Have the ability to translate customer needs into deliverable commercial solutions. Experience engaging senior institutional leaders, government/national bodies, and technical stakeholders. Excellent communication, networking, and presentation skills, especially when explaining AI concepts to non-technical audiences. Familiarity with research administration, academic workflows, funding processes, or scholarly communication is a plus. Experience in a matrixed, international environment. Highly self-driven, consultative, with strong sales execution abilities. Primary Location Base Pay Range: Home based-New Jersey $108,339 - $173,061. Total Target Cash Range: $167,090 - $266,910. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. 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We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most. We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all. With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier. Elsevier is part of RELX Group. Let’s shape progress together. Join us. elsevier.com/about/careers