K12 Education Account Manager, South Korea

🇰🇷Hybrid - Seoul, South Korea₩45M–₩65M/yri2w ago

K-12 Sales Account Management Enterprise Sales Business Development Partnership Management Customer Success

Role Snapshot

This 12-month role owns the full K12 school system lifecycle in South Korea, from prospecting and onboarding to retention and growth. It builds relationships with national and provincial decision-makers while acting as Canva Education's ambassador to educators.

Key Responsibilities: Manage relationships with school system administrators and decision-makers, deliver onboarding and teacher resources, analyze usage data to guide strategy, and prospect and close new school system deals.

Skills & Tools: Strong account management, sales, and stakeholder engagement skills, plus data analysis to identify trends and usage patterns. Needs the ability to build trust with educators and public-sector leaders and to iterate on engagement strategies.

Qualifications: Experience in B2B sales or account management, ideally within education or the public sector in South Korea, with a track record of closing deals and managing long-term customer relationships. Fluency in Korean and English is likely required for working with national and provincial stakeholders.

Location: Hybrid - Seoul, South Korea

Compensation: ₩45M–₩65M/yr (estimated)

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Job Description

What you’d be doing in this role

Own the school system lifecycle. You'll own strategy, prospecting, planning, onboarding, execution, and results within identified school systems.
Foster relationships with school system administration. You'll be responsible for managing the relationships with the key stakeholders and decision-makers at a national and provincial level, and getting them what they need, be it technical documentation and support, onboarding help, teacher development resources, Canva tips and tricks, and strategic guidance
Serve as an ambassador of Canva Education with teachers and educators at managed school systems.
Provide Value to Customers and to Canva. You'll run a healthy and predictable business that delivers a jointly agreed customer transformation strategy focused on educational outcomes within school systems.
Understand the Canva user lifecycle. You'll establish close relationships with our passionate community of educators and learners to know first-hand what they need to become successful Canva users.
Identify trends and usage patterns. You'll utilize data analysis to shape your strategic approach to sales and account management, and to note emerging trends to share with Canva’s Sales & Success, Product, and Marketing teams.
Drive retention and engagement. You'll continuously test, learn, and iterate on our lifecycle strategy at our identified school systems to build meaningful and impactful relationships.
Seek out new customers: You'll identify high-value school systems that have not yet signed with Canva, source strategic leads, and close deals to bring Canva to those school systems. (bullet point for sales segment now)