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Canva

K12 Education Account Manager, South Korea

Canva
🇰🇷Hybrid - Seoul, South Korea₩45M–₩65M/yriJust now
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Role Snapshot

This 12-month role owns the full K12 school system lifecycle in South Korea, from prospecting and onboarding to retention and growth. It builds relationships with national and provincial decision-makers while acting as Canva Education's ambassador to educators.

Key Responsibilities: Manage relationships with school system administrators and decision-makers, deliver onboarding and teacher resources, analyze usage data to guide strategy, and prospect and close new school system deals.
Skills & Tools: Strong account management, sales, and stakeholder engagement skills, plus data analysis to identify trends and usage patterns. Needs the ability to build trust with educators and public-sector leaders and to iterate on engagement strategies.
Qualifications: Experience in B2B sales or account management, ideally within education or the public sector in South Korea, with a track record of closing deals and managing long-term customer relationships. Fluency in Korean and English is likely required for working with national and provincial stakeholders.
Location: Hybrid - Seoul, South Korea
Compensation: ₩45M–₩65M/yr (estimated)

Job Description

What you’d be doing in this role

  • Own the school system lifecycle. You'll own strategy, prospecting, planning, onboarding, execution, and results within identified school systems.

  • Foster relationships with school system administration. You'll be responsible for managing the relationships with the key stakeholders and decision-makers at a national and provincial level, and getting them what they need, be it technical documentation and support, onboarding help, teacher development resources, Canva tips and tricks, and strategic guidance

  • Serve as an ambassador of Canva Education with teachers and educators at managed school systems.

  • Provide Value to Customers and to Canva. You'll run a healthy and predictable business that delivers a jointly agreed customer transformation strategy focused on educational outcomes within school systems.

  • Understand the Canva user lifecycle. You'll establish close relationships with our passionate community of educators and learners to know first-hand what they need to become successful Canva users.

  • Identify trends and usage patterns. You'll utilize data analysis to shape your strategic approach to sales and account management, and to note emerging trends to share with Canva’s Sales & Success, Product, and Marketing teams.

  • Drive retention and engagement. You'll continuously test, learn, and iterate on our lifecycle strategy at our identified school systems to build meaningful and impactful relationships.

  • Seek out new customers: You'll identify high-value school systems that have not yet signed with Canva, source strategic leads, and close deals to bring Canva to those school systems. (bullet point for sales segment now)

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