Summary
RFP Manager is a critical people leader role within Revenue Operations focused on driving customer experience through cross-departmental collaboration and process innovation. This position is responsible for managing request for proposal processes and building systems that support revenue growth at a high-growth K-12 software company.
Job Description
We’re a high-growth software company with a big mission: empowering K-12 district teams to do more with less.
At LINQ, we get K12. That’s why we help districts transform K-12 school operations with best-in-class, cloud-based software solutions built to help districts return more resources to classrooms. Integrating finance, HR, nutrition management, and payments into a single, secure platform, LINQ reduces administrative burden. LINQ is trusted by 30% of school districts across the U.S. to help them operate more efficiently and serve over 1 billion meals to 17 million students annually, process payroll for 364,000 educators, administrators, and staff, and engage with millions of families through the free LINQ Connect app.
Our team? They’re talented, committed, and fiercely loyal problem-solvers. At LINQ, you’ll find challenging and meaningful work, a team that respects and uplifts one another, and a commitment to constant improvement. Our customers love us because we’re attentive, patient, communicative, and solutions focused. They know they can count on us to not only anticipate their needs but to deliver the right answer every time.
About The Team:
This is a critical people leader role in our Revenue Operations organization. The team focuses on collaboration across departments and innovation to drive our customer experience. We are focused on building our systems and processes so we can work smart and move fast.
Job Summary:
We are seeking an experienced and detail-oriented RFP Manager to lead the Request for Proposal (RFP) process across our organization. This role is critical in ensuring we deliver high-quality, competitive proposals that align with our strategic objectives. The ideal candidate will be a strong cross-functional collaborator, process innovator, and advocate for efficiency, leveraging RFP tools to optimize workflows. Familiarity with K-12 education is essential, as our opportunities serve this sector.
Key Responsibilities:
- RFP Management:
- Oversee the end-to-end RFP process for all business opportunities.
- Ensure proposals are completed on time, meet client requirements, and adhere to company standards.
- Cross-Functional Leadership:
- Collaborate with internal stakeholders, including Sales, Product, Legal, Marketing, and Operations, to gather necessary information for proposals.
- Facilitate stakeholder alignment meetings to ensure seamless coordination and accountability.
- Process Development and Optimization:
- Develop and maintain a standardized, efficient RFP process.
- Continuously identify areas for improvement and implement best practices.
- RFP Tools and Technology:
- Utilize RFP software and tools (e.g., Loopio, RFPIO, or similar platforms) to streamline the proposal process, manage responses, and maintain a centralized content library.
- Train team members on RFP tools and promote adoption across the organization.
- Leverage AI writing and research platforms (e.g., ChatGPT, Claude, Gemini, or similar tools) to improve response quality, accelerate drafting, and enhance competitive positioning within proposals.
- Use AI tools to analyze competitor proposals, identify differentiation opportunities, and strengthen LINQ’s win narrative.
- Content Management:
- Maintain an up-to-date repository of responses to commonly asked questions, templates, and other key materials.
- Ensure consistency and accuracy in all proposal documents.
- Market Expertise:
- Stay informed about trends and developments in K-12 education to tailor proposals effectively.
- Maintain knowledge of competitors and client needs within the education sector.
- Metrics and Reporting:
- Track and report on key performance indicators (KPIs) such as win rates, response times, and client feedback.
- Provide insights to leadership on opportunities to improve RFP success rates.
- FOIA Process Management:
- Own the end-to-end FOIA (Freedom of Information Act) request process, including intake, tracking, and coordinating responses with Legal, Product, and Sales teams.
- Ensure timely and compliant responses to FOIA requests; maintain a log and audit trail for all submissions.
- Use FOIA data proactively to identify competitive intelligence and procurement trends that inform proposal strategy.
- Buying List Management:
- Build and maintain accurate buying lists for K-12 districts, including cooperative purchasing vehicles, state contracts, and approved vendor lists.
- Partner with Sales to ensure reps have current, actionable buying list data to support pipeline development and RFP targeting.
- Leverage tools like GovSpend and ZoomInfo to enrich buying lists and track district procurement activity.
Qualifications:
- Bachelor’s degree in Business, Marketing, Education, or a related field.
- 5+ years of experience managing RFPs, with a preference for experience in K-12 education.
- Strong project management skills with a proven ability to manage multiple RFPs simultaneously.
- Proficiency in RFP tools (e.g., Loopio, RFPIO, or similar platforms) and comfort using AI writing tools (e.g., ChatGPT, Claude, or similar) to improve proposal quality and efficiency.
- Exceptional written and verbal communication skills.
- Strong analytical and problem-solving abilities.
- Ability to work collaboratively across teams and manage relationships with diverse stakeholders.
- High attention to detail and a commitment to producing high-quality work under tight deadlines.
Preferred Qualifications:
- Familiarity with procurement processes in the K-12 education sector.
- Experience developing strategic narratives in proposals.
- Certification in project management (PMP, CAPM) or proposal management (APMP).
Travel Requirements:
- Minimal – only for internal sales events such as annual Sales Kickoff
🌎Flex Your Workspace: Work remote from one of our eligible states across the US, or if you’re near Austin three days in office a week!
💰Planning Your Future: Our 401(k) plan comes with a 4% employer match on total earnings (not just your base salary).
💸Performance Pays Off: Whether it’s a company bonus or target sales commission, your hard work doesn’t go unnoticed.
🌴Vacation Your Way: Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it.
👶Paid Parental Leave: Take the time you need to welcome your new addition – We’ve got you covered!
🎉Ten Paid Corporate Holidays: Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year.
❤️Giving Back: Feel good while doing good – 16 paid volunteer hours to support the causes that matter most to you. #LINQCares
🏥Benefits That Have Your Back (And Teeth, Too!): Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA – with contributions from LINQ. Dental perks that even cover braces for the kiddos.
💪Wellness Perks: Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options.
🎁Rewards For Referrals: Got an amazing candidate in your network? Send them our way and earn a referral bonus when they join the team!
As a federal contractor and equal employment opportunity employer, LINQ adheres to all applicable laws and regulations regarding employment practices, ensuring that all qualified individuals receive consideration for employment
based on their qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local law.
To learn more about your rights and protections under federal law, please refer to the EEOC Equal Employment Opportunity Poster at the following link: https://www.eeoc.gov/poster
If you’d like to view a copy of the company’s state or federally required affirmative action plans or policy statement, please email HRHelp@linq.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HRHelp@linq.com. This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not use this email to inquire about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as solicitation, following up on an application or non-disability related technical issues, will not receive a response.
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