RD&D Operations Specialist

🇺🇸Hybrid - Carson, CA$45K–$62K/yri2h ago

K-12 Operations Project Management Operations Management Process Improvement Product Development Change Management

Role Snapshot

The RD&D Operations Specialist supports Lakeshore Learning Materials' Research, Design & Development team by keeping operational processes, cross-functional projects, and new tool adoption running smoothly. The role helps create educational products that support classrooms, educators, and kids.

Key Responsibilities: Track project progress, maintain dashboards and reports, document processes, deliver training on new tools and processes, analyze operational data, and support cross-functional change management while providing status updates to the Operations Manager.

Skills & Tools: Strong Excel and reporting skills, detail orientation, project management and operations skills, change management facilitation, stakeholder alignment, and clear communication for status updates and risk mitigation.

Qualifications: Experience in operations, project coordination, or a related field is expected, with a demonstrated ability to manage timelines and data-driven reporting; a bachelor's degree is typically preferred. Specific requirements were not detailed in the posting.

Location: Hybrid - Carson, CA

Compensation: $45K–$62K/yr (estimated)

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Job Description

Our Research, Design & Development team creates products that spark curiosity, build skills, and make a meaningful difference in classrooms and homes. As an RD&D Operations Specialist, you'll help keep that work running smoothly—tracking processes, supporting cross-functional projects, and helping our teams adopt new tools and ways of working. This is a great fit if you're detail-oriented, eager to grow your operations and project management skills, and motivated by work that ultimately supports educators and kids.

A day on the job looks like this:

Support operational projects by tracking progress, maintaining dashboards and reports, and documenting process steps to promote consistency and efficiency across the team.
Help coordinate and deliver training on new processes, technologies, and expectations, ensuring team members have the guidance they need to get up to speed.
Apply strong Excel and reporting skills to analyze operational data and surface insights that help the team identify areas for improvement.
Assist cross-functional teams through change management initiatives based on project needs, aligning stakeholders, facilitating discussions, resolving project challenges, and keeping projects on track to meet established timelines.
Provide regular status updates to the Operations Manager, including project milestones, performance insights, and proactive tactics to address project risks and mitigation plans.