Business Development Representative

Job Description:

The Business Development Representative role has the responsibility of introducing, developing, and representing the WorldStrides travel brands (WorldStrides, Brightspark and Explorica) to schools across Canada. We are looking for individuals passionate about travel to sell and depart experiential tours to Teachers, Parents, and Students in your designated territory. The primary measurement of success for this role will be customer retention and year over year growth in overall bookings. Candidates should be eager to advance within the organization by being a self-starter who brings energy and enthusiasm every day. The Account Manager works within a regional sales team and reports directly to the Manager of Account Management.

Responsibilities:

• The Account Manager prospects new and existing clients and accounts to meet and exceed goals by making cold calls, in-person sales calls and converting potential sales leads.
• Maintains relationships with existing clients and accounts through to departure and efficiently responds to all inquiries made by customers via phone or email.
• Attends and presents trip information to parents and students at parent information evenings
• Establishes and maintains regular contact with clients and accounts to ensure post sales and pre-departure processes are followed and customers have an exceptional time while on tour
• Introduce and promote destinations or tours to existing customers to grow accounts and repeat business.
• Responsible for spending sufficient call time to ensure a robust sales funnel of leads and prospects to achieve or exceed established sales goals. Through self-motivation and determination ensures that established sales goals are met or exceeded
• Attend weekly sales meetings
• Utilizes department technology to consistently maintain a detailed, organized, and thorough database of a predetermined number of teachers, including cold, warm and active leads
• Manages and takes responsibility for the entire sales process. Works with teachers to set enrollment deadlines for students and all necessary documentation such as flight manifests, rooming lists, payments etc. are collected and delivered to operations on time.
• Actively seeks continuous skill development and improvement to improve performance. Educates self on all related tours and WorldStrides products. Comprehends the student travel industry with an interest to learn more regarding our competition as it compares to WorldStrides business models

Qualifications:

• University degree or diploma
• 1-2 years’ proven sales experience
• A valid Driver’s License and Passport
• Detail and process focused
• Possesses a strong work ethic
• Strong presentation skills
• Advanced time management skills
• Excellent communication skills both written and verbal
• Proficient with Microsoft products and CRM tools
• Knowledge of Travel Industry
• Demonstrated Ability to drive new sales
• Experience within a travel agency, educational institution or related industry/environment
• Bilingual in French would be an asset

Work Perks:

• Opportunity to grow existing business opportunities to fuel personal growth within WorldStrides
• Opportunity to travel and join tours around the world
• Solid Base Salary + Commission + monthly prospecting incentives which allow you to earn commission within the first month of work
• Flexible work schedule that provides for on site, remote and virtual office opportunities
• 60% RSP Match, Volunteer Days, 4 Weeks of PTO + Holidays
• Flexible Summer hours and the option to take extended leave during summer school break (some of our representatives travel for 7 weeks in July and August!)
• Excellent medical, dental, and vision coverage, along with life and disability insurance
• Tuition reimbursement and certification assistance