Senior Systems Engineer (AWS)

Senior Systems Engineer (AWS) Are you confident leading the design and improvement of cloud-based systems, translating complex technical challenges into scalable, reliable solutions? Do you have experience driving system reliability, incident management and continuous improvement in AWS or similar environments? Location [Remote] About the team A&G, STMJ Technology is a global team that builds and runs the platforms and services behind Elsevier’s research and academic products. Within this, the Platform Engineering team—part of Operations—focuses on keeping our cloud environments reliable, secure and performing at scale. The team works closely with engineering and support teams to monitor systems, respond to incidents and continuously improve how our platforms run. Led by the Platform Manager and aligned to the wider technology organisation, the team plays a key role in supporting day-to-day operations while helping drive improvements across our AWS environment. About the role As a Senior Systems Engineer, you will play a key role in operating, maintaining and improving our AWS-based environments, ensuring systems are reliable, secure and scalable. You will take a proactive role in identifying risks, resolving complex issues and driving system improvements that enhance performance and resilience. Working closely with engineering, support and platform teams, you will contribute to system design, automation and infrastructure as code, helping to build efficient and well-managed cloud environments. You will support incident response and recovery, while also improving monitoring, alerting and operational practices across the platform. You will combine technical expertise with a practical, problem-solving approach to deliver continuous improvements and support the long-term scalability of our platform services. Key Responsibilities • Monitor system health and proactively manage risks to performance, stability, and security • Diagnose and resolve complex system and performance issues • Design and implement system improvements, configurations, and automation • Support change management processes and impact assessments • Develop infrastructure as code and automation scripts • Collaborate with cross-functional teams and partners • Share knowledge and support team development • Improve monitoring, alerting, and reporting practices • Support incident response and recovery readiness • Contribute to scalability and capacity planning • Apply security best practices • Maintain clear documentation Skills & Experience required: • Experience with cloud-based platforms and AWS services (e.g., EC2, S3, RDS, IAM, EKS) • Familiarity with Linux/UNIX systems • Experience with scripting or automation (e.g., Bash, Python) • Understanding of DevOps and infrastructure as code practices • Familiarity with Terraform, CloudFormation, or CI/CD pipelines • Experience with monitoring tools (e.g., CloudWatch, New Relic) • Knowledge of security, backup, and disaster recovery practices • Strong problem-solving and communication skills • Experience supporting system reliability and incident management • Interest in mentoring and knowledge sharing If you are interested in the role, please apply with a cover letter and CV. Work in a way that works for you We promote a healthy work/life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working in a hybrid way from both the office and at home Working flexible hours - flexing the times you work in the day Working with us We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it. Working for you At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Long service awards Save As You Earn share option scheme Travel Season ticket loan Maternity, paternity and shared parental leave Access to emergency care for both the elderly and children RE CARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts via Perks at Work About Us A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most. We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all. With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier. Elsevier is part of RELX Group. Let’s shape progress together. Join us. elsevier.com/about/careers