Senior Salesforce Administrator

At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation’s K–8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day. Key Responsibilities:- Salesforce Administration & Configuration Manage day-to-day Salesforce operations including user setup, profiles, roles, and permissions Configure standard and custom objects, fields, validation rules, workflows, and flows Maintain data quality through data governance, deduplication, and validation processes Implement and manage Salesforce releases and change management processes Automation & Optimization Design and implement automation using Flow Builder, Process Builder (legacy) Optimize business processes across Sales, Service, and other departments Identify opportunities for system enhancements and automation User Support & Training Act as the primary point of contact for Salesforce support issues Provide training and onboarding for new users Create and maintain documentation, user guides, and best practices Reporting & Analytics Build and maintain reports and dashboards for business insights Analyze data trends and provide actionable recommendations Ensure data accuracy and consistency across reports Integration & Data Management Support integrations with third-party systems (via APIs, middleware, etc.) Perform data imports, exports, and mass updates using tools like Data Loader Ensure compliance with data security and privacy standards Stakeholder Collaboration Work closely with business teams to gather requirements and translate them into solutions Partner with developers and architects for complex implementations Act as a bridge between technical and non-technical teams Required Skills & Qualifications 7+ years of experience as a Salesforce Administrator Strong knowledge of Salesforce platform capabilities and best practices Hands-on experience with: Flow Builder (must-have) Experience with Sales Cloud and Service Cloud Understanding of security model (profiles, roles, permission sets, sharing rules) Strong analytical and problem-solving skills Excellent communication and stakeholder management abilities Preferred Qualifications Salesforce certifications such as: Salesforce Certified Administrator Advanced Administrator (preferred) Experience with: Apex (basic understanding) Lightning Experience customization Integration tools (e.g., REST/SOAP APIs) Experience in Agile/Scrum environments Nice-to-Have Experience with Revenue Cloud / CPQ Knowledge of DevOps tools (Copado, Gearset, etc.) Exposure to data warehousing or BI tools Typical KPIs / Success Metrics User adoption rate System uptime and performance Data quality metrics Reduction in manual processes Stakeholder satisfaction Curriculum Associates, LLC is an equal opportunity employer. Curriculum Associates will not discriminate against any employee or applicant for employment based on any legally-recognized basis, including, but not limited to: race (including ancestry, national origin, ethnic characteristics, interracial marriage or association, and traits historically associated with race such as hair texture and protective hairstyles), color, religion and creed (including all aspects of religious observance, practice and belief), sex (including pregnancy, lactation, childbirth or related medical conditions, breastfeeding, sex assigned at birth, difference of sex development and variations of sex characteristics), affectional or sexual orientation, gender identity or expression, age, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), veteran or uniformed servicemember status or any other status protected by federal, state or local law. If you need special assistance or an accommodation for a disability in order to apply for a posted position, please contact our People and Culture department at people@cainc.com for US based job postings. Contact people-india@cainc.com for India job postings. US-based Candidates: Curriculum Associates uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit: https://www.e-verify.gov/employees/employee-rights-and-responsibilities Information that you provide when applying for employment with Curriculum Associates, LLC may be subject to the California Privacy Rights Act. Click here for more information about our data-collection practices and your rights related to that data.