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Customer Success Consultant (SME) - Analytics
Elsevier🇺🇸In-Person - PA$72K–$120K/yr1mo ago
Summary
Drive customer engagement and strategic impact as a Customer Success Consultant (SME) at Elsevier, supporting academic and research institutions in adopting analytics and AI solutions. Act as a trusted advisor combining deep product expertise with consultative skills to ensure successful adoption and long-term value realization.
Skills & Tools: Strong analytical and consultative skills with excellent communication abilities; solid background in analytical products with knowledge of bibliometric/scientometric expertise and generative AI technology landscape.
Qualifications: Technical degree in computer science, mathematics, or related field; proven experience in customer success and consultative roles supporting product adoption.
Location: Pennsylvania
Compensation: $72K–$120K/yr
Job Description
The full job description is available on Elsevier's website.
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