Account Manager – COA Licensing (APAC)

Job Description: We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large. About the Role: We are looking for an Account Manager to grow Wiley's Clinical Outcome Assessment (COA) licensing and solutions business across China and the broader APAC region. The role builds strategic relationships with Chinese and APAC pharmaceutical companies, Contract Research Organisations (CROs), and clinical research organisations to drive adoption of our COA portfolio across regional clinical trials. It deepens existing customer partnerships and expands into new accounts. The role requires Mandarin fluency, an understanding of the Chinese pharmaceutical and CRO landscape, and experience selling into regulated industries. It reports to the Senior Manager, COA Solutions. How you will make an impact: Manage and grow existing APAC customer relationships, expanding COA licensing and solutions across each customer's trial portfolio. Develop new relationships with Chinese pharmaceutical companies, CROs, and clinical research organisations. Manage the end-to-end commercial process for APAC deals, including requirements gathering, instrument and solution advice, pricing, and negotiation. Develop expert understanding of the APAC clinical trial landscape, particularly NMPA (China) requirements for COA instruments, and advise the COA team on market priorities including cultural adaptation, regulatory standards, and translation. Negotiate COA licensing and solutions agreements adapted for local conditions while maintaining commercial discipline and intellectual property protection. Maintain accurate pipeline and account data in Salesforce, and report to the Senior Manager, COA Solutions on APAC pipeline, revenue performance, and market developments. What we look for: Bachelor's degree or equivalent professional experience. 3+ years in sales or account management in life sciences, pharmaceutical services, CRO operations, or intellectual property licensing in China or APAC. Fluent Mandarin Chinese and English (written and spoken). Demonstrated ability to navigate Chinese pharmaceutical business culture and build long-term customer relationships. Self-starter with a track record of growing a territory with autonomy. Commercial awareness to identify opportunities from relationships and market signals. Proficient with Salesforce or equivalent CRM and standard business tools. Willingness to travel within China and APAC (approximately 20-30 percent), with periodic travel to the United States or United Kingdom for team meetings. Preferred Qualifications Direct experience in clinical trial services, pharmaceutical licensing, or CRO operations in APAC. Working knowledge of Clinical Outcome Assessment (COA) instruments and their role in clinical trials. Awareness of regulatory landscape in China (NMPA) and Japan (PMDA). Understanding of intellectual property licensing in regulated industries. Japanese or Korean language skills a significant advantage. We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere. We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles. When applying, please attach your resume/CV to be considered. #LI-YZ1 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. We're a forward-thinking organization dedicated to innovation and growth. Our success is built on the diverse talents and perspectives of our team members, who work together to solve complex challenges and create meaningful impact. We foster a culture of continuous learning, collaboration, and professional development. Applicants who have any questions about the job application process may contact Talent Acquisition Support for assistance.