The Technical Services team is a newly developed team & offering at 360Learning. The team’s core mission & objective is to develop custom technical solutions integrated to our product for our clients & prospects, especially in the Enterprise segment. Technical solutions will include Custom Dashboards and BI, Custom connectors & integrations, Custom CSS, and other types of technologies & solutions.
It is an exciting opportunity for you to:
Support the structuring of a new team & services offering: As the first dev in this team you will be heavily involved in the initial structuring of the team, and you will work closely with Product, Data, Engineering & Revenues teams to define & build the service offering. This will provide for a rich experience with potential fast career progression.
Work on a wide variety of new technical solutions: It will provide a rich experience to develop a wide & varied skill set, and get a full understanding of typical product challenges in the SaaS & LMS-industry.
Within 1 month, you will::
Discover the 360Learning platform
Have a global view on our code-base
Obtain an understanding of customer needs & the custom technical solutions to build
Get to know the team
Develop a first internal project
Within 3 months, you will::
Gain skills on our tool stack (Workato, snowflake, github, ….)
Develop Technical Solutions for our customers
Within 6 months, you will::
Take support shifts
Contribute to the development of a wide variety of technical solutions
Ensure scalability of all solutions through documentation, and enablement of teams
Test solutions developed other team members
Within 12 months, you will::
Proactively propose new solutions to develop
Upskill on new technologies & tools
Review the code of your peers
Participate in enhancing our processes towards excellence
The Skill Set:
3+ years of experience in software engineering, backend development, or integrations
Experience with at least one backend language (Node.js, Ruby, or Python preferred)
Strong understanding of APIs, webhooks, authentication methods, and asynchronous workflows
Ability to design scalable, efficient, and maintainable technical solutions
Experience working with SQL databases or DataWarehouses (Snowflake is a plus)
Exposure to cloud platforms is appreciated
Interest in full stack development, Git workflows and CI/CD practices
You have excellent analytical skills, structured thinking and the ability to synthesise
Strong troubleshooting and debugging mindset
Comfortable working in fast-paced environments with evolving priorities
Fluent English (US/UK), French speaking is a plus
Knowledge of BigCommerce is a plus
Enthusiasm for our culture explained https://bit.ly/Convexity360L
What We Offer:
Compensation: Pay structure includes base salary, variable incentive pay, and company equity 📈
Benefits/Perks: Comprehensive medical, vision, and dental insurance 🏥 RRSP matching starting from day 1 🏦 Generous parental leave 👶 Professional development opportunities through our own platform 📚
Balance: We offer unlimited days of annual PTO 🌴 5 days for sick leave 🤒 holidays in accordance with the Ontario Holiday Calendar 🗓 We are a remote-first organization and promote flexible work hours 🏠
Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture: A framework that will help you make an impact - envision what's it like to join 360Learning through our Onboarding Journey: https://360learning.com/blog/360learner-journey/ & Convexity Culture: https://bit.ly/Convexity360L 🚀👩🏻💻🏆
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
