Role Snapshot
The Product Manager serves as the subject matter expert for PowerSchool's Special Programs product portfolio, translating customer and business needs into product requirements and prioritized backlog items. The role drives delivery of high-value enhancements for K-12 education software that supports schools, educators, students, and families.
Job Description
About PowerSchool
At PowerSchool, we power education for students around the world. As the global leader in cloud-based K-12 software, we support the full education ecosystem—from the central office to the classroom to the home. Joining PowerSchool means being part of a mission-driven team that is transforming K-12 education by helping schools operate more effectively and deliver better outcomes for educators, students, and families.
Team Overview
Our Product team leads the direction, coordination, output, quality, and enhancements to PowerSchool's product portfolio. This dynamic, multi-functional team ensures the effective rollout of new products across the platform, packages and positions products to appeal to consumers, and helps set the future direction and pace of innovation in our organization.
Responsibilities
Job Purpose: The Product Manager serves as the subject matter expert for assigned areas of PowerSchool's Special Programs product portfolio, providing guidance on product functionality, customer workflows, business requirements, and industry best practices. Working closely with the Lead Product Manager, this role translates customer and business needs into clear product requirements, user stories, acceptance criteria, and prioritized backlog items for the Scrum team. Through collaboration with cross-functional stakeholders and the application of Agile principles, the Product Manager drives the delivery of high-value product enhancements, facilitates stakeholder feedback and validation, supports the continuous improvement of Agile practices, and provides timely communication and reporting to ensure organizational objectives are met.
Duties and Responsibilities: Essential duties and responsibilities include the following. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
- Serve as the subject matter expert for assigned areas of the PowerSchool Special Programs product portfolio, developing a deep understanding of customer workflows, business processes, regulatory requirements, and product capabilities.
- Act as the primary source of product knowledge for Engineering, Quality Assurance, Support, Services, Sales, and Customer Success teams.
- Partner with customers, internal stakeholders, and subject matter experts to understand challenges, validate requirements, and ensure delivered solutions meet customer needs.
- Maintain expertise in K-12 Special Programs processes, industry trends, compliance requirements, and competitive solutions as applicable.
- Provide guidance and clarification to cross-functional teams regarding product functionality, intended behavior, and business rules.
- Represent the product area during customer discussions, internal reviews, and release readiness activities.
- Participate in Agile planning, refinement, and delivery activities, helping drive effective execution, remove impediments, and ensure product enhancements deliver the greatest value relative to development effort.
- Communicate product vision, release content, roadmap updates, and product capabilities to internal and external stakeholders, representing the product area during customer engagements, release readiness activities, and cross-functional reviews.
- Monitor product delivery progress, risks, and dependencies; provide status updates and recommend corrective actions to support achievement of organizational and release objectives.
Qualifications
Minimum Qualifications
- Minimum of 2 years of relevant and related work experience.
- Bachelor’s degree or equivalent, or equivalent years of relevant work experience.
- Travel occasionally, up to 10%, for key moments such as team summits, training, customer meetings, company events, etc., with increased frequency during peak periods based on business demands.
- This position is subject to company on call policies which constitutes working hours outside of the normal workday as needed.
- Proven ability to quickly develop expertise in complex business domains and translate customer and business needs into clear product requirements.
- Strong analytical skills with the ability to understand business processes, workflows, regulatory requirements, and customer challenges.
- Strong understanding of Agile values, Scrum methodologies, and software development lifecycle (SDLC) practices.
- Experience creating user stories, defining acceptance criteria, gathering requirements, and managing product backlogs.
- Ability to effectively prioritize and execute work across multiple initiatives in a fast-paced, dynamic environment.
- Strong collaboration skills with the ability to influence and build partnerships across technical teams, leadership, customers, and cross-functional stakeholders.
- Strong problem-solving, conflict resolution, interpersonal communication, and presentation skills.
- Strong attention to detail while maintaining a focus on customer and business outcomes.
Preferred Qualifications
- Experience with K-12 education software,
- with Special Education, Section 504, English Learner (EL), Gifted, Behavior, Medicaid, or other Special Programs workflows.
- Experience serving as a product, business process, or domain subject matter expert.
- Knowledge of K-12 compliance requirements, regulatory processes, and industry best practices.
- Experience working directly with educators, district administrators, or state reporting requirements.
- Familiarity with PowerSchool products or other student information and special programs management platforms.
Compensation & Benefits
Compensation & Benefits
Along with our highly market competitive base compensation, PowerSchool offers the following benefits:
Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
Flexible Spending Accounts and Health Savings Accounts
Short-Term Disability and Long-Term Disability
Comprehensive 401(k) plan
Generous Parental Leave
Unrestricted paid time off (known as Discretionary Time Off - DTO)
Wellness Program, including ClassPass & Employee Assistance Program
Tuition Reimbursement
Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage
EEO Commitment
EEO Commitment
PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com.
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