System Administrator

🇺🇸In-Person - Indianapolis, IN$55K–$75K/yri5h ago

Corporate Operations System Administration Infrastructure Management IT Operations Network Administration Security Administration

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Role Snapshot

Systems Administrator role at Resultant supporting rapid growth by managing clients' IT infrastructure, security, and operational systems. Delivers exceptional client support while maintaining data integrity, security, and system availability.

Key Responsibilities: Manage clients' servers, databases, storage systems, email, file sharing, and remote access solutions (VPN, RDS, Citrix, VMware). Implement security controls, maintain domain policies, manage phone systems, and maintain accurate documentation and help desk records.

Skills & Tools: Strong knowledge of Windows/Linux server administration, network infrastructure (DNS, DHCP), endpoint security, VPN/RDS/Citrix systems, phone systems (Cisco, Avaya, VoIP), and help desk ticketing. Excellent communication, problem-solving, and collaborative teamwork skills.

Qualifications: Typically requires 3-5+ years of systems administration or IT operations experience with demonstrated expertise in server and network management. CompTIA A+, Network+, or equivalent certifications preferred.

Location: In-Person - Indianapolis, IN

Compensation: $55K–$75K/yr (estimated)

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Job Description

To help continue our rapid growth and solve our clients’ toughest problems, we need a Systems Administrator in Indianapolis, IN to join the team. If you love to solve problems and add value, please consider what your typical days might look like…

You will deliver assigned operational and project commitments to clients, utilizing the entire client team as necessary and as agreed with the Client Team Lead
You will provide amazing support to our clients, greatly exceeding their experience of what anyone else has ever done for them.
You will escalate customer support requirements as appropriate, communicating relevant information (such as criticality and timeliness), and confirming acceptance of the escalated issue.
You will manage the integrity and security of clients’ data, servers, devices, and software to support the database server, application servers, and storage systems of our clients’ businesses.
You will manage clients’ primary internal systems, from email to file sharing.
You will implement and maintain Remote Access Systems (VPN, RDS, Citrix, VMware)
You will manage and maintain phone systems as needed (Cisco, Avaya, VOIP, Digital)
You will manage security administration, ensuring all machines are protected and properly updated with Endpoint Security, Anti-Virus, Anti-Spam, Anti-Spyware, etc.
You will maintain domain policies, DNS, DHCP, and other integrated systems
You will keep client documentation up-to-date and accurate, along with detailed notes/updates in help desk tickets. Daily time keeping is a critical responsibility of the position in order to provide proper client updates.
You will work collaboratively with teams of smart, thoughtful people to best meet the needs of our clients.