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Technical Support Analyst L1
Gainsight🇮🇳IND - Hyderabad2mo ago
Role Snapshot
Entry-level technical support role focused on providing customer support and resolving technical issues for Gainsight products. Serves as the first point of contact for customer inquiries and escalations.
Skills & Tools: Strong communication and problem-solving abilities, customer service orientation, basic technical troubleshooting skills, and ability to work in a fast-paced environment. Proficiency with ticketing systems and documentation is essential.
Qualifications: High school diploma or equivalent required; some customer support or technical experience preferred. Familiarity with SaaS products and basic IT concepts is advantageous.
Location: IND - Hyderabad
Job Description
The full job description is available on Gainsight's website.
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