Summary
Account Executive for Lucid Software's EMEA SMB New Logo team, responsible for driving business growth by introducing visual collaboration products to small and medium-sized businesses. This role focuses on building lasting customer relationships and expanding Lucid adoption across new markets.
Job Description
Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
Our SMB New Logo Team drives business growth by introducing Lucid products to small and medium-sized businesses. We are looking for collaborative, customer-focused individuals to help expand our reach.
- Build lasting relationships with a portfolio of new and existing customers, helping them unlock the value of Lucid’s products
- Provide outstanding customer service while identifying strategic opportunities to expand Lucid adoption across businesses
- Develop innovative approaches to prospecting and pipeline generation to support business growth
- Collaborate closely with cross-functional teams, contributing to shared goals and celebrating success as a team
- Maintain transparent, accurate forecasts that align with both team goals and management expectations
- Become a trusted advisor and expert on our value propositions, target markets, and key customer personas
- Demonstrate initiative and a proactive approach to identifying growth opportunities for yourself and your team
- Meet team standards around activity, accountability, and internal cross-functional SLAs
- Other duties as assigned
Requirements:
- 1+ year of sales closing experience OR 2+ years of business development experience, ideally in SaaS/tech
- Experience building relationships and closing business (as an Account Executive or in a similar role)
- Familiarity with Salesforce.com or similar CRM tools
- Fluent in English
- This role requires that you work out of our Amsterdam office two days per week on Tuesday and Thursday
Preferred Qualifications:
- Fluent in another European language (bonus points for Dutch or German)
- Experience in software sales, particularly in prospecting and closing deals
- Experience with Salesforce, leads, contacts, and opportunities
- Strong organizational skills, capable of managing multiple prospects and opportunities at the same time
- Comfortable using tools like Salesforce and workflow software (e.g., Sales Loft) to stay organized and maintain clean data
- Experience in navigating competitive sales environments by effectively communicating product value
- BA/BS degree
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