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Technology Analyst - PMO

TurnItIn
🇬🇧In-Person - Birmingham, United Kingdom£38K–£52K/yri8h ago
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Role Snapshot

Technology Analyst – PMO role supporting a SaaS engineering organization to improve planning, delivery visibility, and operational effectiveness through data insights and process optimization. This hybrid position focuses on enabling high-performing teams to work smarter and execute faster across the engineering organization.

Key Responsibilities: Partner with Engineering and Product leaders to analyze delivery data, define meaningful metrics, and create dashboards that provide visibility into planning, forecasting, and execution. Drive improvements to Jira/Confluence workflows, standardize data structures, support quarterly planning processes, and identify operational bottlenecks and risks.
Skills & Tools: Strong analytical and systems thinking abilities with proficiency in data analysis, dashboarding, and operational metrics. Excellent communication and stakeholder management skills combined with hands-on experience in Atlassian tools (Jira, Confluence) and portfolio/delivery planning methodologies.
Qualifications: 3-5 years of experience in PMO, delivery analytics, operations analysis, or engineering program management with demonstrated expertise in metrics definition and process improvement. Strong understanding of software development delivery models and experience working with technical teams.
Location: In-Person - Birmingham, United Kingdom
Compensation: £38K–£52K/yr (estimated)

Job Description

Help Engineering Teams Work Smarter, Plan Better, and Deliver Faster

Do you enjoy turning complex delivery data into meaningful insights?
Love improving how teams plan, prioritize, and execute work?
Get excited about dashboards, workflows, metrics, tooling, and helping organizations operate more effectively at scale?

We’re looking for a Technology Analyst – PMO to help evolve how Engineering plans, tracks, measures, and delivers work across a fast-moving SaaS engineering organization.

This is not a traditional “status reporting PMO” role.

You’ll operate at the intersection of:

  • Engineering delivery
  • Operational analytics
  • Planning strategy
  • Tool optimization
  • Process improvement
  • Executive reporting

You’ll partner directly with Engineering and Product leaders to improve visibility, streamline workflows, define meaningful metrics, and help create scalable ways of working that support high-performing teams.

If you enjoy combining data, systems thinking, and operational problem solving — this role was built for you.

What You’ll Be Working On

Planning & Delivery Analysis

You’ll help Engineering leaders answer questions like:

  • Are teams realistically aligned to delivery goals?
  • Where are delivery risks emerging?
  • What dependencies could impact execution?
  • How predictable is delivery performance?
  • Where are bottlenecks slowing teams down?

You’ll support quarterly and annual planning processes by:

  • Analyzing demand, capacity, and delivery forecasts
  • Supporting prioritization discussions
  • Identifying portfolio-level risks and dependencies
  • Providing delivery insights that improve decision-making

Delivery Metrics & Operational Intelligence

You’ll help define how Engineering measures effectiveness and delivery health.

You’ll work on:

  • Throughput and predictability metrics
  • Delivery health reporting
  • Cycle time and flow analysis
  • Portfolio dashboards
  • Executive reporting and operational storytelling

Most importantly, you’ll turn operational data into insights leaders can actually use.

Improve Engineering Tooling & Data Quality

We rely heavily on the Atlassian ecosystem and related delivery tooling to support Engineering operations and planning.

You’ll help:

  • Improve Jira and Confluence workflows
  • Standardize data structures and reporting models
  • Improve dashboard consistency and visibility
  • Support governance and documentation practices
  • Align tooling with how Engineering teams actually work

You’ll partner closely with IT, Product, and Engineering teams to reduce friction and improve operational clarity.

Drive Continuous Improvement

This role is ideal for someone who naturally asks:

“There has to be a better way to do this.”

You’ll identify opportunities to improve:

  • Work intake processes
  • Planning cadences
  • Reporting practices
  • Portfolio governance
  • Delivery visibility

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