Fast Facts

City Year is seeking an Impact Manager to lead and develop a team of AmeriCorps members in support of improving student performance in schools. The role involves implementing service models, managing team performance, and building partnerships with educational stakeholders.

Responsibilities: Manage and coach up to 20 AmeriCorps members, facilitate partnerships with school officials, implement the Whole School Whole Child model, and support recruitment initiatives.

Skills: Strong leadership, performance management, relationship building, problem-solving abilities, and proficiency in Microsoft Office.

Qualifications: 2-3 years of relevant experience, preferably in the education sector; national service experience is advantageous.

Location: Position based in Sunnyvale, CA, with responsibilities in East Palo Alto schools.

Compensation: $27 - $28 / Hourly

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1

Position Overview

Impact Manager (IM) leads and develops a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director and working from a partner school(s), the IM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The IM is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service. Non-Exempt

Job Description

About Us

City Year is dedicated to helping students and schools succeed. City Year AmeriCorps members serve full-time in high-need urban schools, where they partner with teachers and school leaders to provide high-impact student, classroom, and school-wide support to help students stay in school and on track to graduate from high school, ready for college and career success. City Year has a Long-Term Impact (LTI) strategy, an exciting plan to scale its impact to dramatically increase the urban graduation pipeline and transform the future for thousands of students nationwide.

City Year (CY) is among the nation’s fastest-growing nonprofit social enterprises. The organization’s 800 staff and 3,000 AmeriCorps members work and serve in 29 communities across the country, including San José/Silicon Valley – where City Year was established in 1994 – and Baton Rouge, Boston, Buffalo, Chicago, Cleveland, Columbia, Columbus, Dallas, Denver, Detroit, Jacksonville, Kansas City, Little Rock, Los Angeles, Memphis, Miami, Milwaukee, New Hampshire, New Orleans, New York, Orlando, Philadelphia, Providence, Sacramento, San Antonio, Seattle/King County, Tulsa, and Washington, D.C. City Year also has international affiliates in South Africa and the United Kingdom.

A proud member of the AmeriCorps national service network, City Year (CY) is a public-private partnership, made possible by resources from schools and school districts; local, state, and federal governments; and philanthropic support from corporations, foundations, and individuals. City Year has been recognized by Charity Navigator as a four-star charity – its highest rating – for twelve consecutive years, placing City Year in the top 1% of non-profits nationwide for fiscal responsibility, financial health, organizational efficiency and organizational capacity.

To learn more about City Year San José/Silicon Valley, please visit: City Year San José/Silicon Valley | City Year

Position Overview

Location: Sunnyvale, CA (office) and school based locations (East Palo Alto).

Job Responsibilities:

AmeriCorps Member Experience

Manage, coach, and develop up to 20 AmeriCorps members though a personally rewarding year of service in Ravenswood City School District, where they achieve service performance and standards requirements while reaching their leadership development potential. Model leadership that is fueled by City Year's values. Facilitate ongoing dialogues that empower AmeriCorps members to relate to our values in personally meaningful ways. 

Build Conditions for Success in our Schools

Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders. Manage implementation of partnership agreement between the school and City Year San José/Silicon Valley. Ensure the necessary conditions and resources are in place for their team of AmeriCorps members to deliver attendance, behavior, and course performance interventions for students.

Service Delivery & Impact

Implement City Year’s WSWC model with a high degree of quality to a targeted group of students at the right time, at assigned schoolhouse(s). Make data-informed decisions to ensure tutoring, classroom support, afterschool programs, and school-wide initiatives align with the shared goals of the school/City Year partnership.

Local and National Organizational Initiatives

• Support with recruitment of new AmeriCorps members and current members to complete a second year of service
• Assist service projects, Opening Day, Annual Gala and other side-wide designated events.

What does a typical day look like?

• Start of day centering meeting with team
• Observe and share feedback with AmeriCorps members providing interventions for students
• Review Student Achievement data
• Review AmeriCorps Member event plans, student engagement data and offer feedback
• Individual Meetings with AmeriCorps Members
• Coach AmeriCorps Members through communication challenges and conflict resolution
• Connect with school administration to review upcoming initiatives and mutual expectations
• Meet with Managing Director of Impact for your own support
• Host City Year's potential and current funding partners on a school tour and roundtable
• Attend and support After School Programs
• End of day centering meeting with team

Basic Qualifications

• Experience building and growing complex professional relationships with a diverse group of internal and external stakeholders.
• Experience holding people accountable to performance goals and navigating difficult conversations.
• Experience managing diverse teams, particularly managing teams of early-workforce members.
• Ability to apply creative problem solving when faced with perceived barriers.
• Ability to translate mission and vision from organization level to individual level and draw connections between mission and daily work.
• Ability to navigate complex topics and parse them for specific audiences.
• Proficiency with Microsoft Office Platforms

Additional Qualifications:

• 2-3 years of relevant experience, work in the education sector preferred.
• National service experience is a plus.

Benefits:

Full-time employees will be eligible for all benefits including vacation and sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental and vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document.

As an equal opportunity employer, City Year is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. 

City Year does not sponsor work authorization visas.

Compensation

The anticipated hired date is July 1, 2025

This is a non-exempt role with an hourly range of $27.85 to $28.85.

Benefits

Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.

Employment at City Year is at-will. 

City Year does not sponsor work authorization visas.