Fast Facts

The SMB Sales Representative will focus on promoting and selling KnowBe4's Security Awareness Training Platform to small and mid-sized businesses in the greater Tampa Bay area while managing leads and building customer relationships.

Responsibilities: Key responsibilities include identifying and closing new customers, maintaining a sales pipeline, conducting online demos, achieving sales targets, and promoting products at trade shows.

Skills: Required skills include a proven sales track record, familiarity with IT security concepts, proficiency in Salesforce and Gmail, and strong communication abilities.

Qualifications: Preferred qualifications include a Bachelor's degree, 1-3 years in software sales, and IT security certifications such as Network or Security Plus.

Location: This is a hybrid position based in Clearwater, Florida, United States.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $50,000 - $80,000.

Clearwater positions open to candidates located in greater Tampa Bay area. #ZR

As a SMB Sales Representative, you will benefit from some inbound leads and self-generate new opportunities. You will run online demos of the KnowBe4’s Security Awareness Training Platform and successfully sell our value proposition. Prospective clients will consist of small and mid-sized businesses initially. After demonstrating success in this market, promotion to Mid-Market or Enterprise sales could be available.

Responsibilities:

• Promote and sell KnowBe4’s range of products and services
• Identify and close net new customers in the assigned territory
• Build and maintain pipeline of potential customers by developing and managing relationships with prospects
• Forecast new business prospects that result in successful client relationships and sales
• Identify key decision makers while developing and qualifying new business opportunities within the targeted markets through cold calling, networking and high-level prospecting
• Articulate the value proposition of KnowBe4’s products and help the customer understand how it will improve their business’s security awareness training (and security overall)
• Achieve or exceed monthly quotas and/or targets 
• Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested
• Follow up on marketing leads to generate new sales opportunities and pipeline
• Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures
• Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy 

Minimum Qualifications:

• Bachelor’s degree a plus 
• Proven track record in sales 
• 1-3 years selling software to Small Medium Enterprise a plus
• Familiarity with standard concepts, practices and procedures within the IT Security Field
• Experience with Salesforce and Gmail
• Network or Security Plus preferred
• Excellent verbal and written communications
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision