Customer Education Specialist

GoGuardian

🇺🇸In-Person - United States$60K–$70K/yr4mo ago

K-12 Instructional Design Corporate Training Customer Success Elearning Development Adult Learning

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Role Snapshot

A Customer Education Specialist at GoGuardian who delivers impactful product training to enhance client adoption of K-12 educational software. The role is integral to the professional services team, collaborating across departments to support customer success.

Skills & Tools: 3+ years of software training, K-12 teaching, adult education, or live facilitation experience; proficiency in instructional design, curriculum planning, or Pear Deck Learning Suite. Strong project management, cross-functional collaboration, adaptability, and ability to build rapport with diverse customers.

Qualifications: 3+ years prior experience in software training, K-12 education, adult learning, or training facilitation. Experience in instructional design, curriculum and instruction, or Pear Deck Learning Suite is highly preferred.

Location: United States

Compensation: $60K–$70K/yr

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