Fast Facts

As a Sr. Partnership Specialist at Riverside Insights, you'll drive growth and build strategic relationships to enhance educational outcomes by delivering clinical solutions to educators and students.

Responsibilities: Expand partnerships in assigned territory, develop strategic account plans, manage customer transitions, and facilitate virtual product presentations while maintaining accurate CRM records.

Skills: Expertise in CRM systems (like HubSpot), web-based presentation delivery, time management, and data-informed strategy; ability to build rapport and drive sales growth.

Qualifications: Bachelor’s degree with 2+ years of Clinical or EdTech sales experience; strong organizational and communication skills are a must.

Location: Remote with up to 10% travel required

Compensation: $60000 - $70000 / Annually

As a Sr. Partnership Specialist, Clinical, you will expand Riverside’s impact by helping educators discover the unique strengths and challenges of every learner through our research-backed clinical assessments. In this mission-driven role, you will build strategic relationships, guide educational teams to solutions that elevate student potential, and deliver personalized support that meets the evolving needs of today’s educators and students.

You will own customer relationships within your assigned territory, drive expansion and renewals, and convert clinical product interest into long-term partnerships. You will collaborate across Sales, Marketing, and Product teams to execute account plans, grow revenue, and ensure customers have an exceptional experience with Riverside’s Clinical portfolio.

In this role, you will get to:

Drive growth across assigned territory accounts through expansion and renewals.
Develop and execute strategic account plans aligned to departmental priorities.
Follow up on leads from Customer Service, Marketing, HubSpot, and website channels.
Support the transition of customers to updated clinical solutions.
Conduct virtual customer meetings, product presentations, and solution consultations.
Build strong relationships with educators, clinicians, and administrators to deepen product adoption.
Maintain accurate CRM records and provide reliable forecasts.
Document customer interactions and keep deal records current.
Complete required product, positioning, and playbook trainings.
Demonstrate understanding of product updates and communicate value clearly to customers.
Participate in enablement sessions, team learning opportunities, and manager coaching.

Must-Have Qualifications

Bachelor’s degree.
Two or more years of Clinical Sales or EdTech sales experience (Special Education or Psychology background preferred).
Organized, detail-oriented, and strong in time management.
Skilled at building rapport with customers through effective communication.
Highly motivated and goal driven, with strong focus on upselling and cross-selling.
Experience using CRM systems (HubSpot preferred).
Proficient in delivering web-based presentations and using PowerPoint.
Consistent at meeting deadlines and managing multiple priorities.
Adept at using data to inform account strategy.

Preferred Qualifications

Experience supporting clinical assessments or related educational solutions.
Experience collaborating across product, marketing, and customer teams.
Familiarity with forecasting processes and pipeline management best practices.

Physical Requirements

Remote.
Up to 10% travel
May require stationary positions (sitting or standing) for extended periods.

Disclaimer The above statements describe the general nature and level of the work performed by people assigned to this work. This list does not cover all possible duties, tasks, or responsibilities. Riverside Insights may amend or change responsibilities to meet the needs of the business and organization as necessary.

Why Join Our Team?

At Riverside Insights, achieving real results for students and educators is more than talk, it is what we do. As we grow, so will you, offering the chance to expand your skills on an ambitious, solution-focused team. Join us in making great work possible, where your well-being and dedication to making an impact go hand in hand. If you are ready for an ambitious, collaborative environment, Riverside is the place for you.

Benefits

Medical, Dental, and Vision plans
Company paid basic life and AD and D insurance
Company paid long-term disability
Paid Parental Leave
Supplemental life insurance options
Company paid Employee Assistance Program (EAP)
Retirement plan with discretionary company matching
Flexible Spending Account (FSA) and Health Savings Account (HSA) options
Premium subscription to Calm for employee and dependents
33 days of company paid time off (PTO, Holidays, Wellness Days)
Flexible work arrangements
Tuition Reimbursement Program
Company orientation and 30, 60, 90 Day Onboarding

Compensation

A reasonable estimate of the range for this position is $60,000 - $70,000 USD plus applicable commission. This compensation range is specific to the United States, and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal pay ranges; and market data or range parameters.

Riverside Insights is an Equal-opportunity Employer

Riverside Insights provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Our Commitment to Diversity and Inclusion

At Riverside Insights, every employee has the right to a welcoming and inclusive workplace where their diverse backgrounds, experiences, and perspectives are valued and celebrated.

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Sr. Partnership Specialist