This position has been filled
This job is no longer accepting applications. Browse open EdTech jobs or view current openings at Ellucian or search for Support Technician jobs.
Summary
Support Technician providing advanced technical support at Mitchell College, ensuring seamless technology experiences for students, faculty, and staff through hardware, software, and network support.
Key Responsibilities: Provide IT hardware and software support, resolve Tier I and II incidents, support executive-level technology needs including audiovisual systems, and document requests in the ticketing system. Collaborate on technology projects, upgrades, and system deployments while maintaining computer labs and classroom endpoints.
Skills & Tools: Required skills include technical support experience in Windows environments, proficiency in Microsoft Office 365, PC imaging, active directory administration, and knowledge of audiovisual systems and ticket management software.
Qualifications: Preferred qualifications include 3-5 years of technical support experience, familiarity with Active Directory, and experience with cloud-based platforms such as Zoom and Office 365.
Location: Onsite at Mitchell College in New London, Connecticut, United States
Compensation: $50,000 – $75,000/year
Job Description
The full job description is available on Ellucian's website.
View Full Job DescriptionOther Open Roles at Ellucian
🇺🇸Hybrid - Reston, VAHigher EdSalesAccount ManagementEnterprise SalesCustomer RetentionSaaS SalesPartnership Management
4w ago
🇺🇸Hybrid - Reston, VAHigher EdProductProduct ManagementSaaS GrowthAI InnovationStudent SuccessStrategic Planning
1mo ago
🇺🇸Hybrid - Reston, VACorporateOperationsLegal OperationsOperations ManagementVendor ManagementProcess ImprovementBudget Oversight
1mo ago