Fast Facts
Figma is seeking a Director of Solutions Consulting to lead and develop their AMER Solution Consulting teams, driving strategy in partnership with Sales and enhancing customer engagement.
Responsibilities: Key responsibilities include defining sales strategy, managing performance metrics, building relationships with customers, recruiting and developing team leaders, and collaborating on product improvements.
Skills: Candidates should have over 10 years in technical sales roles, 6 years leading Solutions Consulting teams, and strong abilities in cross-functional influence and data-driven decision making.
Qualifications: Preferred qualifications include familiarity with the MEDDICC framework and previous experience in design or development roles, though not required.
Location: This position can be performed remotely from the United States or from one of Figma's hubs in San Francisco or New York.
Compensation: Not provided by employer. Typical compensation ranges for this position are between $160,000 - $220,000.
Figma’s Solutions Consulting team is comprised of a group of talented, dynamic, creative, and technical professionals. The team sits within Sales and helps to successfully secure new customers and expand our existing customer base by demonstrating the value of the Figma platform and painting the vision of what is technically possible. We are looking for a Director, Solutions Consulting to lead our AMER Solution Consulting teams across Mid-Market, Enterprise, and Strategic segments. In this role, you will define and execute our strategy for how we partner with Sales, engage with customers, influence new business, and scale for even greater impact. At Figma, we think creatively, lift constraints that block our imagination everyday, and we expect you to do the same.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
- Build, develop, and inspire talented, hard-working Solutions Consultants and leaders by creating scalable, data-driven processes that drive team and company goals
- Partner with Sales leadership to achieve sales targets across aligned regions and ensure successful pre-sales outcomes
- Analyze and manage the performance of our AMER Solutions Consulting teams, including influenced ARR and activity metrics
- Develop, refine, and scale core SC processes such as discovery, technical qualification and POCs/trials and establish initiatives to continue up-leveling our AMER Solutions Consultants
- Act as the technical executive to align with customer executives and stakeholders for relationship building and to help advance open opportunities
- Recruit, mentor, and develop the AMER Solutions Consulting leadership team
- Leverage customer feedback and outcomes to collaborate with Product and Engineering to shape product improvements
- Participate in regional industry events/organizations as a thought leader
We'd love to hear from you if you have:
- 10+ years in customer-facing technical sales roles within SaaS
- 6+ years leading Solutions Consulting or Sales Engineering teams
- Proven track record of leading and growing high performing teams across multiple timezones and coaching them toward meeting or exceeding performance expectations
- Demonstrated success partnering with regional Sales leadership on GTM strategy, iterating based on data and insights
- Strong cross-functional influence across Product and Customer Experience
- Strong understanding of our technical and competitive landscape
- Ability to thrive in a constantly evolving and growing environment
While not required, it’s an added plus if you also have:
- Experience with MEDDICC sales qualification framework
- Prior experience managing managers
- Prior Figma, design or development experience
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
