Role Snapshot
Concepting & Content Specialist at Clickedu (Sanoma Learning) in Turin supports the creation of educational content and digital product design by researching trends, drafting content, and helping shape learning products for primary, secondary, and vocational education.
Job Description
Responsibilities: - Content
Creation: Collate and summarize information for use in developing content and write first drafts of straightforward content for print or websites. - Design and
Conceptualization: Research and interpret data, trends, and benchmarks relevant to digital products/services design. - External
Communications: Use the external communications system to access and supply specific information. - Brand
Strategy and Effectiveness: Recognize the role of brand guidelines in protecting the brand, carry out brand management tasks, and provide support to others. - Project
Management: Support others by carrying out a range of project management activities. - Product/Service
Development: Conduct testing of new products/services to assess against defined features, functionality, and/or impact. - Product and
Solution Development: Support others by carrying out a range of product development and engineering activities, such as analyzing client situations or interpreting data. - Data-Driven
Product and Service Improvement: Support less complex parts of data-driven analysis to identify opportunities for product/service improvement. - Coaching: Conduct routine coaching operations, including minor skills gap analysis and preliminary feedback sessions to employees. - Needs
Assessment: Collect information to gain a better understanding of routine procedural queries. - Internal
Communications: Use the internal communications system to access specific information. - Operational
Compliance: Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure. - Personal
Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Behavioral Competencies: - Communicates
Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing. - Manages
Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, gathers basic information to understand a problem and find a solution. Seeks to understand and apply systematic problem-solving methods; distinguishes symptoms from underlying problems. - Cultivates
Innovation: Creates new and better ways for the organization to be successful. For example, demonstrates openness to new ideas and ways of looking at things; suggests new and useful ideas or solutions. Learns innovative methods, tools, and technology and applies them to work tasks. - Customer
Focus: Builds strong customer relationships and delivers customer-centric solutions. For example, is interested in customer needs, learns customer requirements, and delivers effectively. Responds promptly to customer requests; secures the support of others to resolve the issues. - Nimble
Learning: Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. For example, shows a clear desire to learn and questions others to gain new knowledge. Deals appropriately with first-time or unusual problems; seeks relevant guidance and support. Learns from mistakes. - Tech
Savvy: Anticipates and adopts innovations in business-building digital and technology applications. For example, successfully leverages the latest technologies to increase performance. Quickly embraces and masters new technological advances adopted by the organization. May help others learn the terminology. - Ensures
Accountability: Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others. - Decision
Quality: Makes good and timely decisions that keep the organization moving forward. For example, seeks coaching from others to address routine problems; learns to handle these issues effectively. Bases decisions and actions on relevant rules and procedures. - Organizational
Savvy: Maneuvers comfortably through complex policy, process, and people-related organizational dynamics. For example, proactively seeks to understand the organizational culture and adapts fluently to expected behaviors and protocols. Is inquisitive about the workgroup's function and the unwritten rules of the group. - Drives
Results: Consistently achieves results, even under tough circumstances. For example, does what is necessary to meet goals and deliver expected results with acceptable quality. Shows consistent effort to complete even unpleasant or routine tasks in a timely manner; maintains work focus despite obstacles or setbacks. - Manages
Ambiguity: Operates effectively, even when things are not certain or the way forward is not clear. For example, learns about changing priorities and responds appropriately. Connects with appropriate individuals to gain direction. Takes steps forward, even when details are unknown. About Sanoma Learning How do you prepare students for the world, engage their curiosity and inspire them to grow? That is the main question of teachers all around the world. At Sanoma Learning, it has always been our mission to help to find and develop best-in-class answers to this question. If you join us, it means that you embark on an exciting journey to help shape the future of learning for primary, secondary and vocational education. We believe that your journey is our success as a company. Sanoma Learning is a leading K12 European learning company, operating in 12 countries. Our learning products and services enable and support teachers and schools to develop the talents of every child to reach their potential. By offering printed and digital learning content, as well as digital learning and teaching platforms for primary, secondary and vocational education, we want to grow our positive impact on learning across Europe. With over 3000 employees, we help shape the future of education for 25+ million of students. So, are you ready to start your journey to help shape the future of learning and help teachers to support all students to reach their potential? Sanoma Learning is an equal opportunity employer; we are committed to inclusion and diversity, ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics. At Sanoma Learning, it's our mission to help teacher to support all students to reach their potential. If you join us, it means that you embark on an exciting journey to help shape the future of learning for primary, secondary and vocational education. We develop methods and technology that have a positive impact on millions of young minds. With curiosity and ambition in your DNA, you are also on a learning journey yourself, since you play a pivotal role in building the leading learning company that we are. You have a deep-rooted passion for learning. You are up for a challenge. You will be confronted with positive change.
And we can promise you one thing: it will be exciting. Working at Sanoma Learning is as much about you as it is about us. About what you need to help shape the future of learning. But above all, about who you are. Because we recognise that diversity in our teams increases our understanding of the people and communities we serve. That’s why we welcome everybody as their true self.
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