Billing Operations Specialist

Kami

🇺🇸In-Person - Arizona, TX$50K–$70K/yr2mo ago

K-12 Operations Revenue Operations Billing Operations Accounts Receivable Process Improvement Order Management

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Summary

Billing Operations Specialist at Kami managing end-to-end processing of customer Purchase Orders and invoicing for a digital classroom platform serving over 70 million users. This critical revenue cycle role ensures accurate, timely billing for schools and education partners while handling seasonal volume fluctuations from 50 to 500+ orders weekly.

Key Responsibilities: Process and validate customer POs, create and issue invoices, manage payment collection, and access customer procurement portals (SAP, Polaris). Act as primary contact for accounts receivable communications, manage product key lifecycles, investigate billing discrepancies, and maintain meticulous records.

Skills & Tools: Experience in billing, accounts receivable, or order-to-cash roles with strong understanding of PO processing and invoicing. Proficiency in financial systems and customer portals, excellent attention to detail, customer service orientation, and strong moral decision-making regarding data integrity.

Qualifications: Ideal candidates have experience in SaaS, EdTech, or high-volume B2B environments with a continuous improvement mindset and ability to manage product keys and licenses. No specific education requirement stated.

Location: Arizona, Texas

Compensation: $50K–$70K/yr