Role Snapshot
The Sales Enablement Manager is a senior individual contributor responsible for designing, executing, and scaling enablement programs that improve seller performance and drive consistency across Incident IQ's sales organization. This role focuses on equipping sellers with the tools, content, and coaching frameworks needed to execute high-quality discovery, deliver effective demos, and progress opportunities with clarity and confidence.
Job Description
Company Overview:
About Us:
Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts, Incident IQ powers mission-critical services for more than 12 million students and educators nationwide. By connecting technology and operational workflows, Incident IQ enables schools to streamline processes, reduce administrative burdens, and focus on what matters most: supporting students.
Purpose:
Incident IQ is committed to creating a future where every K-12 district operates with seamless efficiency. When operations are unified on a single platform, districts gain the clarity and control needed to build a stronger foundation for student success. We’re focused on delivering the tools, support, and partnerships that help make that vision a reality.
Mission:
Incident IQ is on a mission to eliminate the friction of disconnected systems and clunky workflows that slow schools down. We’re reimagining the critical work that happens behind the scenes, bringing visibility, efficiency, and impact to the processes that keep classrooms running. By streamlining the complex, automating the routine, and surfacing the insights that matter most, we can create the conditions for educators to teach, students to thrive, and districts to shape the future of education.
Sales Enablement Manager Overview:
The Sales Enablement Manager is a senior individual contributor responsible for executing and scaling enablement programs that improve seller performance and drive consistency across Incident IQ’s sales organization. This role is focused on equipping sellers and managers to execute high-quality discovery, deliver effective demos, and progress opportunities with clarity and confidence.
Working within the strategic direction set by the Director of Sales Enablement, this individual owns the development, rollout, and continuous improvement of onboarding, training, and reinforcement programs. The Sales Enablement Manager partners closely with sales leadership and cross-functional teams to ensure enablement initiatives are adopted effectively and translate into measurable improvements in execution and outcomes.
Sales Enablement Manager Responsibilities:
- Design and deliver enablement programs focused on key sales motions, including discovery, demo execution, and pipeline progression
- Develop and maintain high-quality sales content and playbooks aligned to established processes and go-to-market priorities
- Partner with frontline managers to support coaching efforts through structured frameworks, tools, and reinforcement strategies
- Manage and organize enablement content within LMS/CMS platforms, ensuring materials are accessible, current, and effective
- Drive program adoption by tracking participation, engagement, and completion across the sales team
- Measure and report on program effectiveness against defined KPIs, using insights to refine and improve programming
- Identify performance gaps and implement targeted enablement initiatives to address them
- Partner cross-functionally with Sales, Marketing, Customer Success, and RevOps to support execution and alignment across initiatives
- Reinforce consistent sales standards and best practices to reduce variability and improve execution quality
- Execute and continuously improve onboarding programs to accelerate new hire ramp and ensure readiness to perform core sales responsibilities
- Incorporate AI into enablement programs and workflows by identifying use cases, training sellers on practical application, and embedding AI tools into daily sales motions to improve efficiency and effectiveness
Sales Enablement Manager Requirements:
- 3–6 years of experience in sales, sales enablement, training, or a related go-to-market role
- Strong understanding of sales fundamentals, including discovery, demo execution, and pipeline management
- Strong understanding of sales methodologies and frameworks (e.g., MEDDPICC, Challenger, or similar)
- Experience delivering structured enablement programs such as onboarding, training, or skill development initiatives
- Familiarity with LMS, CMS, and modern sales enablement tools
- Strong communication and facilitation skills, with the ability to engage both individual contributors and sales leaders
- Ability to collaborate cross-functionally and influence without direct authority
- Analytical mindset with experience tracking program performance and using data to drive improvement
- Experience with Salesforce (required), and familiarity with tools such as Gong (for call review and coaching) and Google Workspace
- Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment
- Demonstrated growth mindset, including a willingness to seek feedback, iterate quickly, and continuously improve both programs and personal performance
- Familiarity with AI tools and applications in a sales context, with the ability to translate AI capabilities into practical seller workflows and enablement programs
What makes Incident IQ different:
- We facilitate whole-person growth where employees can develop personally as well as professionally.
- We offer an energetic and collaborative environment; everyone’s opinion matters!
- We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
- We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta!
Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).
Incident IQ is an Equal Opportunity Employer
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