Sales Learning and Development Manager

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/

Reporting to the Sr Director, Sales Learning and Development, the Sales Learning and Development Manager will develop and implement initiatives/programs to train and empower the Higher Education sales force. This role will partner closely with Sales leaders to define and build learning opportunities and programs that will enable sales teams to meet and/or exceed their objectives.

What You’ll Do Here:

Collaborate with functional business leaders to understand their training and development needs.

• Engage regularly with leaders and learners to promote a culture of continual learning and development
• Work proactively with team members to recommend and deploy effective learning solutions
• Communicate learning and development solutions effectively to leaders and learners

Design, develop and deliver learning programs and competency-based curriculum.

• Work with internal subject matter experts to achieve and optimize the defined learning objectives
• Know and apply current learning tools, methods and learning design principles to ensure optimal impact and efficacy of learning programs
• Actively align with stakeholders on priority, timing, approach, and delivery of learning experiences
• Deliver learning across in-person, virtual and on-demand modalities covering critical sales processes, skills and development topics

Develop and implement performance evaluation methods for training and development content, delivery activities, engagement, and outcomes.

• Define and use appropriate metrics to monitor engagement and validate knowledge transfer
• Create plans, in partnership with sales managers, to help employees apply, reinforce and sustain their learning
• Facilitate recognition and rewards for exceptional learning leadership and engagement

Skills You Will Need Here:

• Bachelor’s degree, preferably Instructional Design, Instructional Technology, or related field
• 2-3 years of Learning & Development experience or experience in instructional design
• 2-3 years of Educational, B2B and / or other relevant sales experience with a proven track record of success
• Applied knowledge of common sales cycles, competencies, and processes
• Experience working with CRM, sales reporting, knowledge and content management tools
• Proven background coaching, mentoring, and leading training programs for sales teams
• Strong leadership, influence, project management, and relationship-building skills
• Ability to develop clear action plans and quality processes, in order to achieve desired results
• Successful track record working with diverse roles, at all levels across the organization
• Solid written and verbal communication skills
• Strong presentation/facilitation skills
• Willingness to travel by car and by air as required for business purposes

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage’s EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$58,300.00 - $93,200.00 USD