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Ascend Learning

HR Technology & Operations Partner

Ascend Learning
🇺🇸Burlington, Massachusetts$110K–$145K/yri17mo ago

Summary

HR Technology & Operations Partner responsible for evaluating, implementing, and managing HR technology solutions and people analytics to enhance employee experience and drive data-informed decision-making across the organization.

Key Responsibilities: Lead HR system selection and implementation, develop people analytics dashboards and reporting, manage HRIS systems and vendor relationships, oversee system maintenance and upgrades, and provide training to HR teams and end-users on new systems and processes.
Skills & Tools: Strong expertise in HRIS platforms, people analytics and data visualization, HR process optimization, project management, vendor management, data privacy and security protocols, and the ability to mentor team members in HR technology and analytics.
Qualifications: Bachelor's degree in Human Resources, Information Technology, Business Administration, or related field; 8+ years of HR technology management experience with proven success in implementing and managing HR systems; Master's degree or relevant certifications (SHRM, HRCI, PMP) preferred.
Location: Hybrid: Leawood, KS or Burlington, MA; remote candidates in CST and EST time zones considered.
Compensation: Estimated: $110,000 – $145,000/year based on 8+ years of specialized HR technology experience, hybrid role in major markets, and partner-level responsibilities.

Job Description

We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

Ascend Learning leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs.

WHAT YOU'LL DO

We are seeking a highly skilled and experienced HR Technology & Operations Partner to join our dynamic team. With at least 8 years of proven expertise in the intersection of human resources and technology, the ideal candidate will bring a wealth of knowledge and a track record of success in optimizing and managing HR systems, streamlining HR processes, and driving data analytics and innovation within the HR function. You will play a key role in enhancing our employee experience through the intelligent use of technology while ensuring our HR operations run smoothly and efficiently. If you are passionate about leveraging technology and data to transform HR practices and decision making and are ready to take on a challenging yet rewarding role, we invite you to apply and help shape the future of our workforce.

WHERE YOU’LL WORK

This position will work hybrid out of our Leawood, KS or Burlington, MA office. Remote candidates in the CST and EST time zones will be considered.

HOW YOU’LL SPEND YOUR TIME

  • In partnership with the Head of Total Rewards, lead the evaluation, selection, and implementation of HR technology solutions that align with the company's strategic objectives.
  • Develop and manage a robust suite of people analytics dashboards and reporting to support data driven decision making across the organization and measure the effectiveness of HR initiatives.
  • Manage and optimize HRIS and other HR-related systems to ensure they meet the needs of the organization, reflect accurate data and comply with legal and regulatory requirements. Oversee the maintenance, troubleshooting, and upgrades of HR systems, ensuring minimal disruption to operations.
  • Collaborate with Total Rewards Leader, HR leadership and other stakeholders to identify system improvements and enhancements, driving efficiency and effectiveness in HR processes.
  • Lead cross-functional technology and operations project teams, ensuring projects are delivered on time and within budget.
  • Develop and maintain system documentation, policies, and procedures.
  • Provide training and support to HR team members and end-users on new systems and processes.
  • Ensure data privacy and security protocols are in place and adhered to within all HR systems.
  • Manage relationships with internal IT Partners as well as HR technology vendors and service providers.
  • Stay current with trends and developments in HR technology, making recommendations for future investments and improvements.
  • Mentor team members in the areas of HR technology and people analytics/reporting to enable a matrixed support model within the Total Rewards team.

WHAT YOU'LL NEED

  • Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field. A Master's degree or relevant certification (e.g., SHRM, HRCI, PMP) is a plus.
  • 8+ years of experience in HR technology management, with a proven track record of successfully implementing and managing HR systems.
  • Strong Experience with HRIS platforms such as UKG, SAP SuccessFactors, Workday, or similar systems.
  • Deep understanding of HR processes and data analytics, including benefits, talent management, payroll, and talent acquisition.
  • Excellent project management skills with the ability to manage multiple projects simultaneously with cross-functional stakeholders
  • Strong analytical and problem-solving abilities.
  • Exceptional communication and interpersonal skills, with the ability to interact effectively at all levels of the organization.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Proficient in Microsoft Office Suite and HR analytics tools.

BENEFITS

  • Flexible and generous paid time off
  • Competitive medical, dental, vision and life insurance
  • 401(k) employer matching program
  • Parental leave
  • Wellness resources
  • Charitable matching program
  • Hybrid work
  • On-site workout facilities (Leawood, Gilbert, Burlington)
  • Community outreach groups
  • Tuition reimbursement

Fostering A Sense of Belonging

We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

About Ascend Learning

As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

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