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Summary

Enterprise Account Executive leading strategic business growth for existing Lucid Software customers across assigned territories in the Northeast. The role focuses on expanding customer adoption, closing complex deals, and driving revenue through territory management and relationship building.

Key Responsibilities: Identify and close business opportunities in assigned territory, build territory plans balancing expansion and net new growth, and manage complex sales cycles with cross-functional teams. Work with BDRs on prospecting, collaborate with CSMs on renewals and expansion, and mentor assigned development representatives.
Skills & Tools: Advanced sales execution, complex enterprise negotiation, relationship building, and strategic account planning with expertise in SaaS solutions. Strong presentation, communication, and prospecting abilities with proficiency in sales enablement tools like Salesforce and Outreach.
Qualifications: 5+ years of enterprise SaaS/tech sales experience as an Account Executive or similar role with proven quota attainment. Based in Northeast US (New Jersey preferred) with knowledge of cloud applications and complex sales cycles.
Location: Remote from New Jersey, United States
Compensation: Not provided by employer. Typical compensation for this role is $120,000 – $160,000/year based on title, seniority, and location.

Job Description

Lucid Software is a leader in visual collaboration, helping teams see and build the future from idea to reality. With our products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Our products, business and workplace culture have received numerous global and regional recognitions, such as being included on the Forbes Cloud 100 and being named a Fortune Best Workplace in Technology. Lucid is a hybrid, remote-friendly workplace, providing employees the flexibility to work where they are most productive. Our employees embody our four core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. 

Since the company’s founding, Lucid has received numerous global and regional recognitions for its products, business, and workplace culture. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and placing #19 on G2’s Best Software Products for 2022 list. Top businesses use our products all around the world, including customers such as Google, GE, and NBC Universal. Our partners include industry leaders such as Google, Atlassian, and Microsoft. 

Enterprise Account Executives (EAEs), lead the strategic business growth for existing Lucid customers across their assigned territories. In this role, EAEs will interface with Business Development Representatives (BDRs) to identify target markets and verticals while directing and participating in outbound prospecting efforts. Post prospect qualification, AEs will work directly with potential and existing customers to create business value across multiple personas, continually working to close sales opportunities. EAEs will also work hand-in-hand with Customer Success Managers (CSMs), to ensure renewals, drive expansion, and continual customer engagement.

Responsibilities:

  • Identify and close business in your assigned territory
  • Build a territory plan with equal focus on expansion, growth, and net new opportunities
  • Foster strong relationships across all target accounts and build new champions through strategic prospecting efforts
  • Handle complex negotiations that are mutually beneficial and strengthen customer relationships
  • Consult and advise large, strategic customers resulting in increased adoption, success, and enterprise-wide deployments
  • Work closely with and provide mentorship to your assigned development rep
  • Travel when needed (1-3 weeks a quarter recommended)
  • Other duties as assigned

Requirements:

  • 5+ years of sales experience in tech/SaaS (as an Account Executive, Account Manager, or similar role)
  • Proven track record of success (meeting/exceeding quotas) 
  • Sales experience in enterprise software 
  • Ability to project manage complex sales cycles with internal stakeholders (business development, CSM, solution engineers)
  • Knowledge of cloud applications and complex SaaS solutions
  • Strong interpersonal and presentation skills
  • Skilled in prospecting, territory planning, and team-selling
  • Exceptional verbal and written communication skills
  • Based in the Northeast US (New Jersey preferred) 

Preferred Qualifications:

  • Expert user of sales enablement solutions (Salesforce, Outreach, etc.)
  • Detailed knowledge of and passion for SaaS applications
  • Strong technical background
  • Formal sales training

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