Director of Learning & Performance

Director of Learning & Performance Do you want to shape how learning and performance accelerate commercial impact across a global organisation? Are you motivated by leading teams and using data, technology, and insight to drive sustained behaviour change at scale? Location: London About our Team The global Learning & Performance team at Elsevier is a specialist sales enablement function focused on improving the effectiveness, capability, and long-term performance of its commercial organisation. The team partners closely with Sales, Product, and Customer Success leadership to design and deliver high-quality training, coaching, and learning programmes that build skills, drive behaviour change, and strengthen customer engagement. Its approach goes beyond traditional training, combining modern learning methods, data-driven insights, and scalable tools to embed sales methodologies and ensure learning translates into measurable performance outcomes across a global go-to-market community. About the Role As Director of Learning & Performance, you will lead the design and evolution of a global Sales and Customer Success learning and performance curriculum that supports commercial growth. This role focuses on embedding learning into daily workflows, strengthening capability through structured journeys, and ensuring learning drives measurable performance outcomes. You will lead a specialist team and work closely with senior stakeholders to align learning priorities with business strategy. Responsibilities Lead the Learning & Performance team to deliver a cohesive, high-impact commercial learning curriculum. Partner with Sales and Customer Success senior leaders to define strategy, priorities, and alignment with commercial objectives. Embed the Elsevier Approach to Challenger methodology to accelerate skill development and strengthen core sales competencies. Design structured learning journeys for new hires, experienced teams, and advanced sellers, including assessment and certification frameworks. Ensure learning drives sustained behaviour change by embedding desired behaviours into coaching and business-as-usual practices. Use data and insight to link learning initiatives to commercial outcomes and provide clear impact reporting to senior stakeholders. Own governance, prioritisation, and review cycles to ensure learning remains aligned with product, go-to-market, and market changes. Build strong cross-functional partnerships across Product, Marketing, Sales Operations, HR, and external providers. Requirements Experience leading commercial, sales, or revenue enablement learning in a complex, global organisation. Strong curriculum design capability that integrates product knowledge, sales methodology, and performance coaching. Experience designing and managing assessment and certification programmes. Ability to influence and partner effectively with senior stakeholders across a matrix organisation. Experience owning and optimising modern learning technology and enablement ecosystems. Data-driven approach with the ability to translate insight into action and measurable outcomes. Comfortable balancing strong governance with agility and continuous improvement. Passion for improving performance through learning that delivers sustained business impact. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits: Access to a competitive contributory pension scheme Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most. We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all. With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier. Elsevier is part of RELX Group. Let’s shape progress together. Join us. elsevier.com/about/careers