Revenue Analyst

About SMART Technologies
At SMART Technologies, we create technology that helps people learn and collaborate. Our interactive displays, software, and collaboration solutions empower millions of students, educators, and businesses around the world.
As we continue to strengthen our commercial operations, we are looking for a highly analytical and business-minded Revenue Analyst to drive forecasting excellence and lead the North American Sales & Operations Planning (S&OP) process.
Position Summary
The Revenue Analyst is responsible for delivering accurate revenue forecasting, facilitating the North American S&OP process, and providing actionable business insights that improve forecast accuracy and operational decision-making.
This role serves as the central point of coordination between Sales, Finance, Supply Chain, Marketing, and Operations to ensure demand forecasts align with inventory planning and revenue expectations. The ideal candidate combines strong analytical skills with excellent business acumen and the ability to influence cross-functional stakeholders.
Key Responsibilities
Revenue Forecasting

Own the weekly, monthly, and quarterly North America revenue forecast.

Partner with Sales Leadership to understand pipeline health, order and sales trends, product and demand drivers.

Build and maintain statistical and sales-driven forecasting models.

Monitor forecast accuracy and continuously improve forecasting methodologies.

Produce executive forecasting reports and dashboards for senior leadership.

Sales & Operations Planning (S&OP)

Lead the monthly North America unit S&OP process.

Consolidate demand forecasts across all product lines and channels.

Collaborate with Supply Chain to align inventory planning and availability with expected demand.

Identify demand trends, supply risks, order fills/backorders, demand changes, and revenue impacts early.

Facilitate S&OP meetings and document actions and decisions.

Business Analysis

Incorporate and align revenue forecasts with unit planning and forecasting, overlaid with trends identified through historical statistical analysis and macro inputs

Analyze sales, run rate, attach rates, inventory availability impacts, and demand trends.

Identify risks and opportunities affecting quarterly revenue attainment.

Recommend actions to improve forecast accuracy and operational efficiency.

Cross-Functional Partnership

Act as the primary Revenue Operations partner for:

North America Sales

Finance

Supply Chain

Product Management

Marketing

Drive alignment between commercial forecasts and operational planning.

Qualifications
Required

Bachelor's degree in Business, Finance, Economics, Supply Chain, Data Analytics, or related field.

3+ years of experience in Sales Operations, Business Analytics , FP&A, Business Analytics, Demand Planning, Revenue Operations or Supply Chain Analytics.

Advanced Microsoft Excel skills.

Experience with CRM platforms.

Strong analytical and quantitative problem-solving abilities.

Self-starter with excellent communication and presentation skills.

Ability to influence without direct authority.

Preferred

Experience leading or supporting an S&OP process.

Experience with Power BI.

Experience in a technology or hardware business.

Key Competencies

Analytical mindset

Business acumen

Forecasting expertise

Financial literacy

Cross-functional collaboration

Executive communication

Process improvement

Attention to detail

Strategic thinking

Continuous improvement mindset

Success Metrics
Success in this role will be measured by:

Forecast accuracy (Monthly & Quarterly)

Revenue forecast variance

S&OP process effectiveness and on-time execution

Inventory alignment with demand

Executive stakeholder satisfaction

Reporting automation and efficiency improvements

Identification and mitigation of revenue risks

Quality and timeliness of business insights