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Summary

Account Manager at Litmos responsible for identifying and qualifying revenue opportunities within existing customer accounts and generating new qualified prospects. The role focuses on consultative selling and closing deals within an assigned customer install base.

Key Responsibilities: Identify and qualify revenue opportunities in existing accounts, conduct prospecting initiatives to build sales pipeline, perform needs analysis through consulting conversations, develop proposals and RFPs, and maintain a qualified opportunity pipeline to meet quota requirements. Map accounts, present product demos, navigate executive-level negotiations, and build cross-departmental relationships.
Skills & Tools: Strong prospecting, qualification, and sales presentation skills with ability to diagnose customer needs, handle objections, and negotiate deals. Fluency in English (written and spoken), proficiency with Salesforce, familiarity with sales methodologies (Challenger, Miller Heiman, Empire Selling), and learning agility to customize demonstrations for prospects.
Qualifications: 3+ years of SaaS Account Management experience with working knowledge of sales fundamentals and ability to manage territory and pipeline independently. Learning Management System (LMS) experience is preferred; must be coachable, accountable, and customer-focused.
Location: Atlanta, Georgia, United States
Compensation: $70,000 – $90,000 base salary; $140,000 – $180,000 on target earnings annually

Job Description

The Role:

  • Identify and qualify revenue opportunities in existing Litmos Accounts
  • Create and manage prospecting initiatives to generate new qualified opportunities to build sales pipeline
  • Conducting high level qualifying conversations with our core audience in a consultative approach using video conferencing tools or phone.
  • Conduct research, map and plan accounts, and follow up leads to identify potential revenue opportunities within your assigned customer install base. 
  • Demonstrate Litmos products through engaging presentations
  • Identifying key buying influencers within prospects to determine budget and timeline
  • Develop proposals, respond to RFP’s, and conduct sales presentations online and in person.
  • Maintain a pipeline of qualified opportunities sufficient to meet monthly/quarterly/annual quota requirements
  • Navigate through negotiations at an executive level
  • Generate and close sales opportunities using presentation, management, and negotiation skills
  • Build cross-departmental trusted relationships with colleagues and customers

Your Experience:

  • 3 years + experience in Saas Account Management
  • Fluent in English, written and spoken
  • Strong prospecting and qualification skills
  • Learning Management System (LMS) experience is a plus
  • Ability to develop sales fundamental skills including needs diagnosis, storytelling, objection handling, answering difficult questions, and navigating the process to close business
  • Ability to continuously learn our product and customise demo/conversation to fit prospects’ needs
  • Coachable and accountable
  • Strong customer focus and excellent interpersonal skills
  • Ability to work independently with a strong drive for results
  • Working knowledge of a sales methodology, such as Challenger, Miller Heiman or Empire Selling
  • Ability to manage territory and pipeline within Salesforce

Salary:- $70,000 - $90,000 base salary, $140,000 - $180,000 on target earnings

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