EdTech Jobs
Elsevier

Enterprise Business Development Representative, Nursing Health Education

Elsevier
🇺🇸In-Person - 5 Locations$37K–$61K/yr1h ago
Prep for this Role

Role Snapshot

Enterprise Business Development Representative supporting enterprise nursing education customers by coordinating sales, contracts, billing, and customer success initiatives. This role bridges internal teams and customers to ensure seamless service delivery and long-term satisfaction.

Key Responsibilities: Maintain enterprise customer accounts in Salesforce, partner with sales and legal teams on contract approvals, coordinate quote generation and delivery, confirm invoice details with customers, and facilitate cross-functional communication to enhance customer experience.
Skills & Tools: Strong written, verbal, and presentation skills with ability to communicate complex information clearly; proficiency with CRM platforms and billing/invoicing systems; excellent organizational skills to manage multiple priorities; and a collaborative, customer-focused mindset.
Qualifications: Experience supporting customer success, account management, or enterprise sales activities; high attention to detail with commitment to accuracy; ability to build effective relationships with customers and internal stakeholders; and quick aptitude for learning new technologies.
Location: In-Person - 5 Locations
Compensation: $37K–$61K/yr

Job Description

Enterprise Business Development Representative Are you motivated by building strong enterprise customer relationships and enabling seamless sales and billing processes? Would you enjoy collaborating across teams to help healthcare education customers achieve successful outcomes? About our Team As a global leader in nursing and health education, we prepare nurses and allied health professionals for successful careers. We provide world-class content, innovative learning tools, and analytics that improve educational outcomes and help prepare students for the future. We build solid relationships with our customers to understand their needs and provide solutions that deliver successful results. About the Role As an Enterprise Business Development Representative, you play a central role supporting enterprise customers and internal teams to deliver a smooth, high-quality customer experience. You coordinate across sales, customer success, legal, and billing to ensure contracts, quotes, and invoicing are accurate and delivered on time. This role focuses on organization, collaboration, and proactive customer support to drive long-term satisfaction and retention. Responsibilities Maintain and update enterprise customer accounts in Salesforce, ensuring accurate data and timely creation of new cohorts Partner with sales representatives and legal teams to support contract progression and approvals Coordinate with internal teams to ensure quotes are generated and delivered promptly Confirm invoice details with customers to support accurate and timely billing Facilitate cross-functional communication to enhance the overall customer experience Provide support on special initiatives and projects across the broader team as needed Requirements Strong written, verbal, and presentation skills, with the ability to communicate complex information clearly Ability to build effective relationships with customers and internal stakeholders Strong technology skills and ability to quickly learn new tools and systems Customer-focused mindset with a proactive, positive approach Strong organizational skills and ability to manage multiple priorities Experience supporting customer success, account management, or enterprise sales activities Familiarity with CRM platforms and billing or invoicing systems High attention to detail and commitment to accuracy and follow through Collaborative mindset with a positive, customer-focused approach Work in a Way That Works for You We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive. About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. U.S. National Base Pay Range: $36,700 - $61,300. Total Target Cash Range: $56,500 - $94,500. Geographic differentials may apply in some locations to better reflect local market rates. If performed in Illinois, the base pay range is $38,600 - $64,400, the total target cash range is $59,400 - $99,100.If performed in Chicago, IL, the base pay range is $40,400 - $67,400, the total target cash range is $62,100 - $103,900. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most. We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all. With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier. Elsevier is part of RELX Group. Let’s shape progress together. Join us. elsevier.com/about/careers

More Jobs at Elsevier

Elsevier

Data Analyst

Elsevier

£38K–£52K/yr

Elsevier

Data Scientist II

Elsevier

$130K–$180K/yr