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Engagement Ground Support
Tutored by TeachersSummary
Part-time Engagement Ground Support role at Tutored by Teachers providing on-site technical assistance and platform support to students during tutoring sessions in Los Angeles schools. The position ensures seamless execution of tutoring programs by troubleshooting technical issues and collaborating with school staff.
Job Description
Fast Facts
Join Tutored by Teachers as a Part-Time Engagement Ground Support in Los Angeles, where you'll assist students in accessing the tutoring platform and troubleshoot technical issues during tutoring sessions.
Responsibilities: Assist students with platform login, troubleshoot technical issues, provide on-site support, collaborate with school staff, and ensure classroom technology is functional.
Skills: Prior experience as a classroom teacher, strong troubleshooting skills with tech, excellent communication, and problem-solving abilities.
Qualifications: Prior classroom teacher experience is preferred; strong technology skills, adaptability to different environments, and a passion for education.
Location: Los Angeles, California, United States
Compensation: Not provided by employer. Typical compensation ranges for this position are between $15 - $25.
About Us
At Tutored by Teachers (TbT), we are on a mission to advance equity in education. We believe that when you put a teacher in front of a student, magic happens. Backed by some of the biggest names in EdTech venture including GSV, A-Street Ventures, and TMV, we are on a mission to close the opportunity gap and need a talented Ground Support team member!
The Role:
Ground Support plays a vital role in ensuring the seamless execution of our tutoring programs in classrooms across the country. As a Ground Support Part Time Employee, you will be responsible for assisting students with logging into the Tutored by Teachers platform and resolving any technical issues they encounter. Your previous classroom experience will enable you to manage the learning environment and address any classroom-specific challenges. The ideal candidate has experience as a classroom teacher and is comfortable with both technology and troubleshooting on-site issues.
Key Responsibilities:
- Assist students in logging into Tutored by Teachers.
- Troubleshoot technical issues that arise during platform setup or use.
- Provide on-the-ground support to students and teachers to ensure smooth implementation of the program.
- Collaborate with school staff to address any technology or classroom management issues.
- Communicate with Tutored by Teachers Engagement Managers to keep them updated on how the engagements are running.
- Ensure that all classroom technology (e.g., laptops, tablets) is functional and ready for use.
Requirements:
- Prior experience as a classroom teacher is highly preferred.
- Strong technology skills and the ability to troubleshoot tech issues efficiently, especially with Chromebooks and iPads.
-Strong understanding of Microsoft Teams, Zoom and Google Meets
- Excellent communication and problem-solving skills.
- Ability to work independently and manage multiple classrooms or settings.
- Flexibility to adapt to different school environments and student needs.
- A passion for education and helping students succeed.
-Availability during the school day
-Must be willing to drive to multiple schools in one day within LAUSD
Part-time employee with hours depending on program needs.
Position will start in late October and end in or around the Spring.
