Technical Systems Integrations Specialist
Learning A-Z🇺🇸RemoteJust now
Summary
The Technical Systems Integrations Specialist at Learning A-Z is responsible for designing, implementing, and maintaining integrations between various educational technology systems and platforms. This role ensures seamless data flow and system connectivity to support the company's learning solutions.
Key Responsibilities: Day-to-day tasks include developing and managing API integrations, troubleshooting system connectivity issues, and collaborating with product and engineering teams to implement new integrations. The specialist also provides technical support and documentation for integration processes.
Skills & Tools: Required skills include proficiency with APIs, integration platforms, database management, and problem-solving abilities. Strong communication skills and the ability to work independently in a remote environment are essential.
Qualifications: The candidate should have 3+ years of experience in systems integration, technical support, or a related field, along with a technical degree or equivalent hands-on experience. Knowledge of educational technology platforms is preferred.
Location: Remote
Job Description
Welo Data works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, diverse, and scalable to supercharge their AI models. As a Welocalize brand, WeloData leverages over 25 years of experience in partnering with the world’s most innovative companies and brings together a curated global community of over 500,000 AI training and domain experts to offer services that span:
ANNOTATION & LABELLING: Transcription, summarization, image and video classification and labeling.
ENHANCING LLMs: Prompt engineering, SFT, RLHF, red teaming and adversarial model training, model output ranking.
DATA COLLECTION & GENERATION: From institutional languages to remote field audio collection.
RELEVANCE & INTENT: Culturally nuanced and aware, ranking, relevance, and evaluation to train models for search, ads, and LLM output.
Want to join our Welo Data team? We bring practical, applied AI expertise to projects. We have both strong academic experience and a deep working knowledge of state-of-the-art AI tools, frameworks, and best practices. Help us elevate our clients' Data at Welo Data.
Overview
The Technical Support specialist operates as the technical backbone of our support model. Each team is designed to provide deep expertise, faster resolution cycles, and end-to-end ownership of customer issues across our complex product ecosystem. Technical Support specialists act as the escalation point, ensuring that advanced technical challenges are diagnosed quickly, solved effectively, and documented for continuous improvement.